「Booked and paid for two rooms, did not get access to the second room and was just told sorry about it. Finally made it in the room with the kids and it was filty and unsafe. Left with in 20 minutes of checking in and was told I would get a refund and Expedia said because the property did not answer they can not process the refund so I am now out 800 between this hotel and the replacement hotel I had to pay for. 」
「Booked and paid for two rooms, did not get access to the second room and was just told sorry about it. Finally made it in the room with the kids and it was filty and unsafe. Left with in 20 minutes of checking in and was told I would get a refund and Expedia said because the property did not answer they can not process the refund so I am now out 800 between this hotel and the replacement hotel I had to pay for. 」
Mary