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"This resort was absolutely amazing! The staff were amazing! They ensured we had everything we needed during our stay. The rooms were clean. The view was amazing. I would rate this hotel 10 stars if I could. "

"I went with my family and we had a very good time clean rooms the best customer service and the best variety of food buffets. That’s a very good place to go with your family and kids"

"Everything was great. "

"The hotel staff were exceptionally courteous and accommodating. The culinary offerings were of high quality, and the premises were well maintained. However, the rooms could benefit from an upgrade, and the hotel could enhance its offerings for children. Notably, the pool’s depth poses a risk to children under four feet, and the beach, while aesthetically pleasing, may not be the most suitable destination for young children. The spa provided a relaxing experience. It is advisable to schedule tours directly with the hotel staff to ensure a more seamless and secure experience. The sole issue we encountered was related to our package, which included transportation. Unfortunately, the service provided was subpar. Upon our arrival at the airport, it proved challenging to locate the transportation service, and the day we were returning the driver was delayed by approximately forty minutes. "

"Very nice hôtel, food is very good. "

"Lovely stay! "

"Want to start off my saying the staff at this resort is top notch .. everyone was very friendly , most would remember your name . Pool - older but never had to fight for a chair , clean .entertainment staff was energetic , hospitable and amazing .. top mentions to Carlos , Carmen , Norma but all were great ! Room - LOVED my marina view which I didn’t think I would enjoy versus ocean but it was incredible .,the first resort the AC was almost Too cold . Food - well done for AI .. the servers in the restaurant all hustled their butts off to make each meal perfect . Food was good with many options . I just wish churros were available everyday !! Suggestions - please invest in updating the fitness center .. much , much too small- any more than 4 people and were tripping over each other and dumbells were always in use and it was busy everyday .. make the facility twice as big , two complete dumbbell racks are needed along with new machines . ( leg machine and cables were the only updated pieces ) Also a night time or really early snack shack would be great for grabbing something before breakfast opens at 7 for catching early flights or those who wake up really early .. "

"We booked an all-inclusive through expedia. Flight was cancelled the morning we were to leave. We’re left hanging with no room and neither expedia or the hotel offered us a room. Had to pay out of pocket. We spent over & above with spa packages & meals throughout the week. Hotel couldnt even give any discount & soaked us to stay one more night for next flight out. Very disappointed. Food was mediocre at best as well. Would never stay again. "

"It was our second stay there. We have st"