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"It not well maintain Need great improvement"

"We would stay here again for the location, well maintained and self-laundry. The staff are helpful but not warm/welcoming. Note tjat there are no onsite resturants. We arrived tired and wanted dinner at the hotel. Fortunately, there were restaurants nearby.."

"From the moment you step onto the property the staff and ambience takes your breath away. The views are stunning. The service was 11/10. They upgraded our room without us asking as they knew we were celebrating a special occasion. The Chinese restaurant was delicious! My only regret with my booking was choosing to stay one night. If I stayed for two nights…I probably would never want to leave. The only minor inconvenience was that the room doesn’t offer many outlets for personal use. I needed to unplug the humidifier or room scent diffuser to use my Dyson or charge my devices. "

"Clean and comfortable rooms and beds. Great breakfast and Japanese restaurant. I recommend stay here. "

"We appreciate the night duty counter staff particularly John for accommodating our requests for the last few years. We are the regular customers staying in this hotel. Thank you very much ! "

"Huge in room onsen. Massive breakfast buffet. Comfortable rooms. The walk from town is short but the street has no sidewalks. "

"Nice property. Pool required a swimming cap which was an odd requirement."

"Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!"

"很棒"