Mercure Miyagi Zao Resort & Spa

Property class: 4

Choose dates to view prices

Located close to Togatta Onsen, Mercure Miyagi Zao Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a facial, a body treatment, or a massage. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$1,843
NT$2,231 total
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Room with 2 single beds

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds

7.0 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Japanese style, 4 futon beds

A traditional Japanese room with tatami flooring, a low table, a green chair, a television, and a cabinet.

Classic Room, Japanese style, 4 futon beds

7.4 out of 10
Good
(25 reviews)
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room with 1 single bed

A hotel room with a bed, a desk with a chair, a television, a lamp, and a window with curtains.

Classic Room with 1 single bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

A hotel room with two beds, a desk with a chair, a television, and a window with curtains.

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Privilege Room with 2 single beds and 1 extra bed

A hotel room with two beds, a desk, a chair, a television, and a window with a view of a mountain.

Privilege Room with 2 single beds and 1 extra bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Classic Suite, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds (Dog friendly)

A hotel room with a bed, a desk with a chair, a television, a window with curtains, and a small dog crate.

Classic Room, 2 Twin Beds (Dog friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Japanese Style)

A hotel room with two beds, a desk, a chair, a TV, and a window with a mountain view.

Classic Room, Multiple Beds (Japanese Style)

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

View all photos for Privilege, Junior Suite, 2 Twin Beds

A hotel room with tatami flooring, a bed with a view, a table, and a traditional sliding door.

Privilege, Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 10
  • 2 Twin Beds

View all photos for Privilege, Suite, Multiple Beds

A hotel room with a dining area, a sofa, a glass-top coffee table, a bed, and artwork on the walls.

Privilege, Suite, Multiple Beds

  • Sleeps 7
  • 2 King Beds

View all photos for Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

A hotel room with a traditional Japanese aesthetic, featuring tatami flooring, a low platform bed, a television, and a sliding door leading to a balcony.

Privilege, Deluxe Suite, 2 Twin Beds, Mountain View

  • Sleeps 8
  • 2 Twin Beds

View all photos for Deluxe Suite, Multiple Beds

A hotel room with a bed, two bedside lamps, and a control panel on the wall.

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a mountain view.

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
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About the neighborhood

Zao is home to Mercure Miyagi Zao Resort & Spa. Togatta Onsen and Zao Sanroku Ropeway are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Michinoku Lakeside National Government Park and Mt. Zao. Don't miss out on a visit to Zao Fox Village. Spend some time exploring the area's activities, including skiing and snowboarding. Visit our Zao travel guide
Map
1-1 Aza-oni-ishihara, Togatta-onsen, Katta-gun, Zao, Miyagi-ken, 989-0916

What's nearby

  • A town nestled in a valley with a river running through it, surrounded by lush green hills and mountains.
    Zao Quasi-National Park
    11 min walk - 0.9 km
  • A snow-covered mountain with a ski lift and a clear blue sky.
    Zao Hot Springs Ski Resort
    56 min drive - 47.7 km
  • Togatta Onsen
    1 min walk - 0.0 km
  • Miyagi Zao Kokeshi Doll Hall
    4 min drive - 2.4 km
  • Zao Fox Village
    40 min drive - 20.2 km

Getting around

  • Shiroishizao Station
    39 min drive
  • Sendai Airport (SDJ)
    60 min drive

Restaurants

  • 賛久庵
    16 min walk
  • 蔵王のらーめん家
    16 min walk
  • 蔵王手打ちそば 新楽
    2 min drive
  • さかい珈琲
    5 min drive
  • 大本豆腐店
    2 min drive

About this property

Mercure Miyagi Zao Resort & Spa

  • Upscale hotel near Togatta Onsen
  • Located close to Mt. Zao and Okama Crater, Mercure Miyagi Zao Resort & Spa provides an indoor mineral hot spring (onsen), a garden, and a playground. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Treat yourself to spa services, such as a facial, a body treatment, or a massage. The on-site restaurant, moritosoyokaze, offers breakfast and dinner. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), hot springs on site, and 6 meeting rooms
    • Multilingual staff, a vending machine, and a 24-hour front desk
  • Room features
  • All 312 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with deep soaking tubs and bidets
    • TVs with satellite channels
    • Refrigerators and housekeeping

All inclusive details

  • All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently asked questions

Is Mercure Miyagi Zao Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Miyagi Zao Resort & Spa?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Mercure Miyagi Zao Resort & Spa on 2026/11/9 start from NT$1,843, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Miyagi Zao Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Miyagi Zao Resort & Spa?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Mercure Miyagi Zao Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is Mercure Miyagi Zao Resort & Spa located?

Set amidst the mountains, this ski-in/ski-out hotel in Zao is steps from Togatta Onsen and within 12 mi (20 km) of Michinoku Lakeside National Government Park and Zao Fox Village. Mt. Zao and Okama Crater are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Miyagi Zao Resort & Spa Reviews

8.0

Very Good

7.6

Cleanliness

7.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 168 out of 499 reviews
Rating 8 - Good. 195 out of 499 reviews
Rating 6 - Okay. 85 out of 499 reviews
Rating 4 - Poor. 40 out of 499 reviews
Rating 2 - Terrible. 11 out of 499 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no issues whatsoever. The rooms were clean and spacious. The hot springs were great. If you come by car, the location of the hotel is also good. Overall a very pleasant experience.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried both Japanese room and western room and both are good but we preferred the latter. We also love having snacks and drinks in the lounge area and it’s free. I don’t drink alcohol but my family members do and they love it. The onsen is also good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staff especially Mr. Takanami
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The staff is very helpful.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very big rooms! Game Center and shops at the lobby floor! Place is surrounded by nature!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is quite far out but has accessable buses from Sendai Station. The onzen was wonderful and clean. Staff was very friendly and spoke english. Only word of caution is unless you eat at the hotel, dinner options are limited and youd have to walk into town. Still a wondeful experience and would definitely stay again if we are in the Miyagi area.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the fact that we don't have to eat there because we are vegetarian and there are restaurants in walking distance that offer vegetarian options
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly huge 12 (or so) hotel right in the middle of nowehere. Looks like it could easily belong in central Tokyo, Very modern, comfortable stay. Because it is so isolated, make sure you book the half board with dinner and breakfast because there are very few options outside. The main negative is the hotel is haven for massive tour groups. On the night we were staying, SEVEN tour buses came in. As a result, the common areas will feel crowded. The dining room is massive in order to accomodate all these people so the food quality feels a bit "mass market" and it takes a bit of time to get your food.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property was very old and very dusty and smelly in the guest room floor pathway, between elevator doors and elevator lobby. Rooms were spacious but bathroom was vary cramped and the worst was the wifi which was extremely bad as I couldn’t connect and work even for few mins consistently and ended up using my mobile hotspot. Breakfast was amazing on the contrary and had an amazing spread. Staff were extremely courteous and helpful.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not use the onsen and we were only here for one night. Things to note… it’s very hard to travel around this area! No Ubers lol. We were able to get people to call us taxis so make sure to have cash! We loved our traditional room, I just wish for foreigners they had instructions. Other than that, we had a great stay :) very peaceful and beautiful area. The view of the mountain was awesome!
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It was so so

Staff was friendly and pleasant, quick to help out even with the language barrier. However the photos do not match the actual rooms, our room had stained futons, dirty walls, under the sink it lookes like mildew or mold waa growing. Water also leaked from under the sink when you flushed the toilet or took a shower. If your not used to traditional Japanese style room with futons be prepared for the futons to be very uncomfortable. It is somewhat tattoo friendly but you must cover them, they sell index cards sized patches for 200yen each. The buffet is not worth going, food cold and bland, evening night cap was ok plenty of liquor to choose from but would be nice to have actual snacks not just crackers. It was fairly cheap to stay and now I understand why.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So lovely. Breakfast was about 3,000 each and dinner was 5,000 each
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet resort
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
good hospitality
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean! Loved it there, i was Hiking most of my time and when i came back the Onsen was one of my favorites! I liked that they have a Game hall and the Lounge was wonderful as well! I would and want to come again!
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t including breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet is disgusting. The mattresses were so uncomfortable; if not for the nasty carpet, i would have rather slept on the floor. The food is over priced.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is very quiet and comfortable. The playground is very big. The facilities are neat and clean, although they are a bit old. The room is spacious and clean. The hot spa is very comfortable. You can enjoy the drink and the snack in the bar after the hot spa. It was a wonderful night.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not including breakfast
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities
Women side Roten Buro was broken or fixing and could not use them but it was not notified prior. I would not picked this resort had I known the Toten Buro was not available.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
I am very concerned about the moldy smell of the corridor and guest room.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
It's old.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
クラシック ルーム シングルベッド 2 台 (Dog friendly)を予約しました。 ホテルに確認したところペットも宿泊可能でした。 ペット不可になってますが、(Dog friendly)の部屋ならホテルに確認すれば大丈夫だと思います。
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
和室に宿泊。布団は自分で敷くパターン。枕が低く、二段にすると高すぎて調整にやや難渋。お風呂の換気扇はよわめ。荷物を洗濯&乾燥し乾ききっていない分は部屋干しのほうがかわくかも。 朝風呂後に室内用スリッパが行方不明になったため、フロントに連絡。チェックアウトの忙しい時間だったけれどダッシュでスリッパを持ってきてくださった。感謝！ バーにあった蔵王クリームチーズは絶品。ドライフルーツをトッピングし、お酒が進む進む。漬け込み酒、全種類制覇したかったが、さすがに断念 ホテルに向かう10分前に予約したにもかかわらず、フロントの対応もテキパキで好感がもてた。 また他のメルキュールも行ってみたいとおもえる滞在でした
Stayed 1 night in Oct 2026