接待櫃台

Citadines Harbour Front Yokohama的評分

3.5 out of 5
Citadines Harbour Front Yokohama
5-2 Nihonodori, Naka-ku, Yokohama, Kanagawa

評論

9.6

好極了

10 分,有夠讚;250 則評論中有 208 則" "
8 分,不錯哦;250 則評論中有 31 則" "
6 分,一般般;250 則評論中有 6 則" "
4 分,不太好;250 則評論中有 1 則" "
2 分,很糟糕;250 則評論中有 4 則" "

9.8/10

整潔度

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

yanki

情侶出遊
I liked very much
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

8/10 不錯哦

Yuk Kwan

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The room is cosy, however, no car park in the hotel, so it’s not so convenient for driving there
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年4月5日回覆
Thank you for your review of Citadines Harbour Front Yokohama! We're glad you found your room cozy and comfortable. We understand your point regarding the lack of on-site parking. While Citadines Harbour Front Yokohama doesn't have its own parking facility, there are several public parking options available nearby. We can provide you with information on nearby parking options upon request. We appreciate your feedback and are always looking for ways to improve the guest experience.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back again soon!

10/10 有夠讚

Cheni

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Very pleasant stay! Only a few minutes walk to the cruise port. We found the breakfast was delightful. Excellent good stay for the money.
於 2024 年 3 月住了 1 晚
Guest Service Team 於 2024年4月5日回覆
Thank you so much for your wonderful review! We're delighted to hear that you had a very pleasant stay at Citadines Harbour Front Yokohama. The convenience of our location, just a few minutes' walk from the cruise port, is a major advantage for travelers embarking on a cruise. We're happy it made your pre- or post-cruise stay stress-free.We're also thrilled that you enjoyed the breakfast! We strive to offer a delicious and satisfying selection to start your day, and it's rewarding to know we succeeded. Your comment about the excellent value for money is fantastic! Providing comfortable, convenient accommodations at a fair price is one of our top priorities. We're glad it lived up to your expectations.Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your feedback. We look forward to welcoming you back again soon!

10/10 有夠讚

Tzufeng

喜歡:整潔度和客房舒適度
很好的住宿經驗
接待人員態度很好,房間也非常整潔乾淨又大,雖然飯店沒有停車場,但他們會準備附近停車場的地圖和指引,離地鐵站走路不到一分鐘。
於 2024 年 1 月住了 1 晚

10/10 有夠讚

NG

喜歡:整潔度和客房舒適度
於 2024 年 1 月住了 2 晚
Guest Service Team 於 2024年2月8日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your valuable feedback is very much appreciate. We look forward to welcoming you in the future.

10/10 有夠讚

Wing Yan

喜歡:整潔度和客房舒適度
窩心的服務
交通十分方便,步行可到達橫濱大部分景點,酒店亦很貼心,無論在入住時的查詢,會了解我們的入住要求及目的,因為入住其中一天是結婚周年紀念,亦送了小禮物及心意卡,十分感謝他們的安排
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Yu Ting

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
交通超方便 酒店門口旁就係地鐵站出入口! 搭一個站就係港未來站,連接購物中心 落雨天shopping都完全不會濕!
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Kai Nin

喜歡:整潔度和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Guest Service Team 於 2023年12月4日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated. We look forward to welcoming you in the future.

10/10 有夠讚

Shiu Yin

於 2023 年 10 月住了 1 晚
Guest Service Team 於 2023年12月4日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated. We look forward to welcoming you in the future.

8/10 不錯哦

Judy Suk Yee

喜歡:整潔度和客房舒適度
Comfort stay
Very nice hotel with good facilities and service where location is very convenient and close by the cruise boarding.
於 2023 年 11 月住了 1 晚
Guest Service Team 於 2023年11月14日回覆
Thank you for choosing Citadines HarbourFront Yokohama. We also appreciate for taking the time to share your thoughts about your stay with us. We are very pleased to hear your compliments about our facilities. We will continue to strive to improve upon the compliments we have received from our guests. We look forward to welcoming you again.

8/10 不錯哦

Judy Suk Yee

喜歡:整潔度和客房舒適度
Good and comfortable hotel
Staff are very helpful with good service. Hotel and guest room are very comfortable and location is very convenient.
於 2023 年 11 月住了 1 晚
Guest Service Team 於 2023年11月14日回覆
Thank you very much for staying with us and for your kind review. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback on our service. We look forward to welcoming you back at Citadines Harbour Front Yokohama in the future.

10/10 有夠讚

Fung Yee Winnie

團體旅遊
喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 1 晚
Guest Service Team 於 2023年11月14日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated. We look forward to welcoming you in the future.

10/10 有夠讚

SHUHUI

喜歡:整潔度
於 2023 年 10 月住了 2 晚
Guest Service Team 於 2023年11月14日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. Your rating is very much appreciated. We look forward to welcoming you in the future.

10/10 有夠讚

Hiu Mui

情侶出遊, 團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
new hotel,free coffee,self lundry
於 2023 年 9 月住了 3 晚
Guest Service Team 於 2023年10月23日回覆
Thank you very much for choosing to stay at Citadines Harbour Front Yokohama! We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We look forward to welcoming you back at Citadines Harbour Front Yokohama soon.

10/10 有夠讚

Manuel

商務旅客
喜歡:整潔度和客房舒適度
A hidden gem in Yokohama
The location is pretty convenient next door to the metro station, the staff is friendly, the facilities are comfortable and spacious for Japanese standard, nice lounge, and excellent to move around Yokohama
Room
View from the room
於 2023 年 8 月住了 3 晚
Guest Service Team 於 2023年8月31日回覆
Thank you very much for staying with us and for your kind review. We are delighted to note that you had a pleasant experience on your stay with us and appreciate your valuable feedback on our facilities and service. We look forward to welcoming you back at Citadines Harbour Front Yokohama in the future.

10/10 有夠讚

SHENCHIA

於 2023 年 8 月住了 2 晚
Guest Service Team 於 2023年8月29日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. High rating for us is very much appreciated. We look forward to welcoming you in the future.

10/10 有夠讚

Nga Hin

喜歡:整潔度和住宿環境和硬體
於 2023 年 8 月住了 6 晚
Guest Service Team 於 2023年8月29日回覆
Thank you for choosing to stay at Citadines Harbour Front Yokohama. High rating for us is very much appreciated. We look forward to welcoming you in the future.

10/10 有夠讚

Kristian

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Outstanding hotel! Exceptional room quality and amenities. Location was perfect for nearby convention centre. Easy transit access.
於 2024 年 5 月住了 7 晚

10/10 有夠讚

connor

喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 9 晚

10/10 有夠讚

anne

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Fantastic accommodation great find
於 2024 年 5 月住了 3 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Regan

團體旅遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Front desk is very cheerful to welcome us. We arrive late at night and they are so considerate to ask us if we need to recommend some places for late night dinner too. Very informative to show us the directions to our next destination. Save us lots of time. ❤️❤️
於 2024 年 5 月住了 1 晚

10/10 有夠讚

M Zubair,Clayton

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Friendly staff, cleanliness and excellent location
於 2024 年 4 月住了 6 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Jeffrey,Orange

喜歡:整潔度、設施服務和住宿環境和硬體
Great location and property. What an awesome staff! Everyone is professional, sincere and very accommodating!
於 2024 年 4 月住了 19 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for taking the time to share your positive feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our location, property, and most importantly, our staff.We strive to provide exceptional service and hospitality to all our guests, and your kind words about our team's professionalism, sincerity, and willingness to go the extra mile are truly appreciated. It's especially rewarding to know that [specific situation] was handled smoothly for you – that's exactly the kind of experience we want to create for everyone.We will be sure to share your compliments with our entire team, as their dedication to guest satisfaction is what makes Citadines Harbour Front Yokohama special.Thank you again for choosing to stay with us. We look forward to welcoming you back in the future.

10/10 有夠讚

Jiwei

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great place for traveling with baby. ベビーベッドあって子供連れにぴったり
於 2024 年 4 月住了 6 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Adelina

家庭旅遊
Room was surprisingly big for a Japanese hotel! Staff were very friendly and helpful! Would definitely stay here again!!
於 2024 年 5 月住了 3 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Setsuko

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
ホテル滞在中も快適で、駅直結でよかったです
於 2024 年 5 月住了 2 晚
ゲストサービス 於 2024年5月17日回覆
この度は、シタディーンハーバーフロント横浜をご利用いただき、誠にありがとうございます。また、今回のご滞在に関して、お客様からのご感想を頂戴しうれしい限りでございます。ご滞在いただくお客様がお寛ぎいただける空間を提供できるよう努めて参ります。また、お客様より頂戴したお褒めの言葉を励みに、引き続き良いサービスを提供できるよう励んで参ります。またのご利用を従業員一同心よりお待ち申し上げております。

10/10 有夠讚

Takashi

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
大桟橋に近くて、駅にも近く、クルーズの前泊にとても良いホテルでした。部屋は一番安い部屋にしたので2階で景色もありませんでしたが、値段を考えれば納得できました。
於 2024 年 4 月住了 1 晚
ゲストサービス 於 2024年5月17日回覆
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。次回、ご宿泊いただける機会がございましたら、是非、眺望の良いハーバービューのお部屋をお試しいただけましたら幸いです。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 有夠讚

Thomas

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Perfect location for people transferring to the Yokohama Cruise Terminal, walkable with a roller bag. Staff are attentive, knowledgeable and super helpful. Breakfast, that was included, was great!
於 2024 年 4 月住了 3 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Keisuke

家庭旅遊
喜歡:整潔度和設施服務
とても綺麗なホテルでした! 電子レンジや冷凍庫などもあり家電も充実しています。 中華街にも、山下公園にも近いのでまた泊まりに行こうと思います。
於 2024 年 4 月住了 1 晚
ゲストサービス 於 2024年5月17日回覆
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。お客様がご宿泊を楽しめた事を拝読し、大変喜ばしい限りでございます。客室備品に関して、ご満足いただけたようで、スタッフ一同大変嬉しく思います。また泊まりたいと思っていただけたこと、大変嬉しい限りでございます。客室でごゆっくりお過ごしいただけた事を伺え、お客様から頂戴いたしました貴重なお言葉を励みに、今後のサービス向上に活かしてまいります。またのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 不錯哦

Maggie

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 13 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

King Lim,Reno

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Citadines Harbor Front is convenient for cruise passengers: right at Nihon-Odori station, a short walk to Osanbashi cruise terminal, and about a 4,000 yen taxi ride to the Daikoku Pier cruise terminal which is further out. Yokohama Chinatown is 5 minutes walk. The rooms are large (unlike the typical cramped spaces at many Tokyo hotels) and well equipped. The 7th floor has a large guest lounge, uncomplicated washers and dryers, and a fitness room. Breakfast is expensive. An essential tip: if you and your group needs multiple rooms, request rooms on the same floor. Hotel security policy does not allow guests to directly access other guest rooms on other floors. You have to go to the lobby and ask a hotel staff to let you access them.
於 2024 年 4 月住了 3 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for sharing your lovely feedback about your recent stay at Citadines Harbour Front Yokohama. We are thrilled to hear that you were impressed with our convenient location, spacious rooms, and well-equipped facilities.We appreciate your kind words about our staff and their dedication to providing exceptional service. We will be sure to share your compliments with the entire team.Thank you again for choosing Citadines Harbour Front Yokohama. We look forward to welcoming you back in the future.

10/10 有夠讚

Sergio

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great location with a modern property. Right next to subway station and walking distance to Harbor where Port is.
於 2024 年 4 月住了 4 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Camille,Quebec

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
A recommander sans hésitation…
於 2024 年 4 月住了 2 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

richard

喜歡:整潔度和住宿環境和硬體
Clean. Staff very professional,
於 2024 年 4 月住了 2 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Karen

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

RaKay,Queen Creek

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very late arrival went very smoothly.
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Daniel

喜歡:整潔度、設施服務和住宿環境和硬體
I don’t believe it would be possible to find a better value anywhere in the world. Outstanding place to stay when in Yokohama.
於 2024 年 4 月住了 4 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Patricia

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
This property is new with functional features in the room. It is close to the Yokohama Chinatown and the beautiful Yamashita Park. The staff is friendly and helpful. I highly recommend the Citadines Yokohama.
於 2024 年 4 月住了 2 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Timothy

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Stayed for a night after getting off a cruise at Yokohama port. Would have stayed longer if we knew the hotel was this good and plenty to see in Yokohama. Fantastic hotel.
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Fernando

喜歡:整潔度、設施服務和住宿環境和硬體
Great location staff very helpful I highly recommend!
於 2024 年 1 月住了 7 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Kathleen

家庭旅遊
The Citidines Hotel is very conveniently located, a train station in the basement. There is shopping and the beautiful waterfront and Osanbashi Pier nearby. The staff is wonderful. I would stay there again.
於 2024 年 4 月住了 5 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Randall

喜歡:整潔度、設施服務和住宿環境和硬體
Simply a great hotel. Perfect if you’re preparing for a cruise from Yokohama, but ideal for any reason. Close to the harbor, Chinatown, shopping, or whatever brings you to this vibrant city.
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Gary

家庭旅遊
The property is amazingly clean and fresh. The staff is very courteous and professional. You couldn’t ask for a better location, close to the MM train station 5, Yokohama stadium, Chinatown and the Harbour.
於 2024 年 4 月住了 5 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying with us. We are delighted to note that you had a pleasant experience during your stay with us and appreciate your valuable feedback. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

6/10 一般般

Yasumasa

於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying and for sharing a rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

8/10 不錯哦

Dorothy

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great property, clean, comfortable, good amenities, but the breakfast, while adequate could have been better.
於 2024 年 4 月住了 2 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for staying at Citadines Harbour Front Yokohama. We appreciate your feedback during your stay.We apologize that you were not satisfied with the breakfast. We are committed to providing a more satisfying breakfast experience for all of our guests, and we will take your feedback into account as we continue to improve our breakfast menu.We hope you will consider staying with us again in the future.

10/10 有夠讚

Toyo

情侶出遊, 家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 4 月住了 3 晚
Guest Service Team 於 2024年5月17日回覆
Thank you very much for staying and for sharing a great rating with us. Receiving such positive feedback from our guests will motivate us to further our commitment to provide better service to our guests onwards. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. Thank you once again for your review, and we are looking forward to welcoming you on your next stay with us.

10/10 有夠讚

Yiu

喜歡:整潔度、設施服務和住宿環境和硬體
Friendful, helpful and comfortable. Clean and quiet place.
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年5月17日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate for taking the time to share your feedback. It is a pleasure to read that you enjoyed your stay with us. We will continue to provide our guests with a private space to relax and feel as if they were living in their home. We look forward to serving you again.

10/10 有夠讚

Noli

喜歡:設施服務和住宿環境和硬體
A must stay if in Yokohama port. Go do your Cruise, then stay extra few days and explore Yokohama and Chinatown. Subway is right in the hotel property that leads you to Yokohama train station.
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年4月11日回覆
Thank you for your fantastic review of Citadines Harbour Front Yokohama! We're delighted to hear you found our hotel to be the perfect post-cruise destination.Your recommendation for cruise passengers is much appreciated, especially considering the following aspects of our hotel:Convenient Location: Being right next to the Yokohama port makes us an ideal choice for cruise passengers.Easy Exploration: The subway station located within the hotel property provides easy access to Yokohama Station and other attractions.Extended Stay Appeal: We offer comfortable and well-equipped rooms perfect for relaxing after your cruise and exploring Yokohama and Chinatown for a few extra days.We strive to provide a convenient and comfortable base for exploring Yokohama, and your feedback lets us know we're achieving that goal, especially for cruise passengers.Thank you again for choosing Citadines Yokohama and for recommending us to others! We look forward to welcoming you back again in the future.

10/10 有夠讚

James

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Located in the business district of Yokahama, Citadines Harbour is a modern, contemporary hotel with a sophisticated, yet minimalistic decor with dark warm wood tones. The rooms complement that look and feel with modem, clean simple lines. The staff are very professional, courteous and welcoming. And some of them even speak a little english quite well! Located adjacent to the entry way is a covered stairway leading down to the subway system. Very convenient if your needs are having access to one of the best transportation systems in the world! The Yokahama DeNA BayStars stadium is just a few blocks away and the largest China Town in Japan is within a 10 minute walk. There are numerous historical buildings nearby and The Red Brick Warehouse shopping complex, down by the harbor, is a short walk too. If you're planning on taking a cruise ofJapan, this is the place to begin and end your adventure as the main cruise pier is just about 4 blocks away! My wife and I just finished our 2nd cruise ever, this is where we stayed, and we're so happy we did! I can't say enough good things about it. p.s. They even have free wifi, Chrome cast in the room and heated bidet's! Wow! Sorry, a first for us...
於 2024 年 3 月住了 2 晚
Guest Service Team 於 2024年4月5日回覆
Thank you so much for your incredible review of Citadines Harbour Front Yokohama! Your detailed description truly paints a picture of the modern, convenient, and comfortable experience we strive to provide all our guests. We're delighted to hear you found our location in the heart of Yokohama's business district ideal for exploring the city. The close proximity to the subway station, China Town, historical buildings, and the Red Brick Warehouse is a major perk for many guests. Knowing the ease of access to the cruise terminal was perfect for your recent adventure makes us especially happy!Your kind words about our staff are very much appreciated. We take pride in providing professional, courteous, and welcoming service, and it's rewarding to know our efforts made a positive impact on your stay. We're also happy some staff members were able to communicate with you in English. We appreciate you mentioning all the fantastic amenities you enjoyed, including free Wi-Fi, Chromecast in the room, and the heated bidets (a welcome surprise for some guests!).Reviews like yours are invaluable. They help us understand what guests appreciate most about their stay and identify areas where we can continue to improve. Thank you again for choosing Citadines Harbour Front Yokohama and for sharing your detailed feedback. We were thrilled to be a part of your second cruise adventure, and we look forward to welcoming you back again soon!

8/10 不錯哦

Keiko

喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Guest Service Team 於 2024年4月5日回覆
Thank you for choosing Citadines Harbour Front Yokohama. We also appreciate you taking the time to share your rating on your stay with us. We will share it with our team to improve our services in the future. We look forward to welcoming you back to Citadines Harbour Front Yokohama.