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"Clean rooms and great value , free transfer to and from Kawaguchi station , place to eat close early . Biggest problem I had was the bed was super hard . I would not come here again unless I specified that I want softer mattress "

"We stayed first night elsewhere but needed a hotel closer to the bus station for the second night. This hotel was perfect for that. In fact, the highway express bus stop is in their parking lot. The hotel is also convenient for the theme park but we only walked around that (lines are LONG). They also have a few stores and restaurants in the hotel, or connected to the theme park. Room was smaller than expected but clean. Breakfast was great and worth buying in our purchase - it also had a fabulous view of Mt Fuji in the morning. Only downside was the Onsen access. It’s a public Onsen (not just hotel guests) which after our resort experience the night before was too much hassle (and more strict about clothing and tattoos) "

"Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256. "

"His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well."

"Lovely views and unique fresh meals"

"Run down and the rooms were not clean. You also can not control the temperature to cool down the room, only heat it so it was very hot. Breakfast doesn’t start until 7 am and you need to wait in line awhile to get in. Not a great experience."

"Staff members were helpful. We had a good stay! "

"This is the most beautiful property I’ve been to. The staffs are professional and attentive. The private onsen is a therapeutic and luxurious experience."

"The walls are literally paper thin and someone was partying until 4am so we didn’t sleep. You can hear a door close from the other side of the hotel. Wouldn’t recommend if you like sleeping. "