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"Our stay at this hotel was nothing short of exceptional. Nestled in a prime location overlooking the breathtaking beauty of Sun Moon Lake, the property offers stunning panoramic views that feel almost surreal. Waking up each morning to the misty lake framed by mountain ranges was unforgettable. The room itself was incredibly luxurious—beautifully designed, spacious, and thoughtfully appointed with every comfort in mind. Beyond the accommodations, the hotel offers a wonderful selection of complimentary and paid activities that make the stay feel like a true retreat. The highlight, without question, is the boundless swimming pool. Floating in the infinity pool while gazing out at the tranquil lake and surrounding mountains is an experience that feels both peaceful and indulgent. We also loved the complimentary weekend morning yoga class—practicing yoga with the mystic lake and majestic mountain backdrop was simply magical. If there is one small area for improvement, it would be the reservation system for some of the complimentary wellness activities. There was a free sound bath session on the weekend that was already fully booked, even though we signed up as soon as we checked in. It would be wonderful if experiences like this could be reserved at the time of room booking, so guests can plan ahead. That said, this was only a minor disappointment in what was otherwise a flawless stay. Overall, the hotel exceeded our expectations in every way!"

"I’ve stayed here twice with my family and in my opinion they have the best breakfast and dinner buffet in the world. While they have a wide variety of cuisine, the quality of each is very high as well. I ate so much during breakfast and dinner! The rooms that we stayed in were also very clean, modern, and had wonderful amenities such as the private bath. "

"The staff are very helpful especially the shuttle bus driver"

"From the moment you step onto the property the staff and ambience takes your breath away. The views are stunning. The service was 11/10. They upgraded our room without us asking as they knew we were celebrating a special occasion. The Chinese restaurant was delicious! My only regret with my booking was choosing to stay one night. If I stayed for two nights…I probably would never want to leave. The only minor inconvenience was that the room doesn’t offer many outlets for personal use. I needed to unplug the humidifier or room scent diffuser to use my Dyson or charge my devices. "