Skip to main content

Grand Hyatt Xi An

Choose dates to view prices

Luxury
5.0 star property
9.4

Exceptional

Luxury retreat in Xi'an

Culinary exploration begins at five diverse restaurants with evening buffets showcasing exceptional dining. Nearby, a dai pai dong offers affordable local delicacies. Guests can retreat to the full-service spa or indoor pool for relaxation between business meetings.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

You may also like

Ad

Jinjiang West Capital International Hotel

Xi’an City Center
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 50 reviews
The price is NT$1,471
NT$1,715 total
includes taxes & fees
Jun 3 - Jun 4
Jinjiang West Capital International Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby sitting area
The Ritz-Carlton, Xi'an
Yanta Qu
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.8 out of 10, Exceptional, 101 reviews
The price is NT$5,570
NT$6,495 total
includes taxes & fees
May 25 - May 26
The Ritz-Carlton, Xi'an
Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 178 for adults and CNY 178 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hyatt Xi An have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Grand Hyatt Xi An pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Xi An?

Check-out is at noon.

Where is Grand Hyatt Xi An located?

Located in Yanta Qu, this luxury hotel is within a 15-minute walk of Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park. Shaanxi Sport Training Center and Shaanxi Swimming and Diving Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 89 reviews
Rating 8 - Good. 11 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Woan Pin

Liked: Cleanliness, staff & service, amenities
Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantó ! Sin duda volveré
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BYUNG JUN

Liked: Cleanliness, staff & service, amenities
깨끗하고 친절합니다
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Heeseok

Liked: Cleanliness, staff & service, amenities
예.깨끗하고 직원분들이 친절했어요
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sungjoon

Liked: Cleanliness, staff & service, amenities
직원들이 매우 친절하고 깨끗합니다.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Nov 2025
Verified

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SHUI FONG

Liked: Cleanliness, staff & service, property conditions & facilities
很滿意，但房間只供應番梘 提議加洗手液比較方便
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

KI EUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

junggeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

yoshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かった。
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito- disponibilità del personale
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

SEJIN

Liked: Staff & service
Disliked: Cleanliness
가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Siu Hung Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近地鐵站，去啲中心點都好近，附近亦都有好多食肆，而係我哋最鍾意嘅大排檔附近都有平靚正！
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错！推荐！服务很好！早餐也很丰富。
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Great location, and perfect hotel. Good service and highly recommended.
Stayed 2 nights in Oct 2019