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"Good customer service (I had to extend my stay but change rooms, the cleaning staff moved by baggage between rooms for free). Overall clean and well maintained. The only warning I have is that the heat build up is pretty bad in the rooms and there is no air conditioning, just windows that you can open and a fan provided. I would recommend it for the cooler months but avoid it come mid June through September."

"Clean, easy check-in, short walk to Holland Pk or Shepherds Bush stations. The kitchenette was nice for breakfast and the surrounding neighborhood was very nice. The street was a little noisy but we had the windows open due to the above average temps in London, luckily there was a fan provided which helped for sleeping. Found the stairwell to be very hot. Great stay!"

"Great location, lots of places to eat close by"

"Close to high street and tube stop, clean, we even received a Christmas cake on Christmas Eve."

"The mezzanine apartment concept is cool but is very small and on a hot day it gets super hot . No air conditioning and only a small window to the internal patio. Not enough ventilation. The worst point is the bathroom, is the smallest I've ever used, you barely can move around and the shower will leak water all over cause there is jot enoguht space. There is also a bad smell from the drain. I wish they showed pictures of the bathroon in advance but i guess they trying co cover for it. I did love...

"Listing should provide at which floor the apartment is."