Find hotels near William H. Kerdyk Biltmore Tennis Center, Miami from NT$2,843

"NA"

"Check in was easy and the room was clean. "

"I had 2 rooms booked for 3 nights. Both rooms were horrible. AC didn't work in 1 room, the AC barely worked in the other. Staff would enter the rooms even when asked not to, after the 1st time they barged in. 1 day they were told to not enter and when we returned the door was open and they had entered the room. Rooms needed a deep cleaning. Prior customers hair, blood, body fluid & trash were in the rooms. 1 room even had old panties in there! When asking the staff for fresh towels the staff had a bad attitude. When the issues were brought to the front desks attention they said a manager could not be reached. Never in the 3 night stay could a manager be reached. When I brought all of this to hotels.com attention the hotel lied and said we had been offered to switch rooms. Absolutely not. I can't even believe this place is listed on Hotels.com Major disappointment. Hotels.com did add some $ (appearantly a specific amount is not allowed in a review?) to my hotels.com account. Definitely feel as tho more than that should've been loaded."

"No shops. Had to request a new room that didn’t smell like cigarettes and that had ac "

"Room is updated and clean. Staffs is well trained, professional, and friendly."

"Beautiful, historic property with a fabulous pool. But rooms desperately need an upgrade. They are dark, heavy, and way overstuffed with velvet and brocade, which is not what one wants in the tropics. The whole property looks like it could seriously use a deep cleaning."

"Great "

"Helped me in an emergency situation find a room.. excellent restaurant staff"

" Older historic hotel with very small room. Bed was comfortable.No common space. No breakfast. Not really any other amenities but really good location."