Find Hotels with a Pool in Whitley

"Not worth the money charged. £195 for a room. No biscuit, bottle of water. No heating in bathroom. Loud AC, lumpy bed. Nothing premium about the premium room. Booked 5 rooms and have to pay for them all individually rather than paying together so took ages. Lady who checked me in was apologetic. Don't pay for breakfast, it was not good quality at all with limited selections for the price they charge. Honestly not a good experience at all. Think they need to consider what they charge. If this was £100 maybe I wouldn't moan but to charge that much is extortionate with no added anything. Also £19 to park is insane! "

"Upon arrival the receptionist was very blunt/rude and not welcoming at all. Made a big fuss about parking my van around the back (like I did with no issue during my last stay) and said I should have contacted the hotel before, which I did with no reply. When I showed her the message she just shrugged it off and said we don’t check bookings made through a third party - but was very happy to take the £600 payment off me!"

"Perfect"

"The room in the lodge was clean and comfortable. It is a little worn in places, but everything worked. The room was a little small, like a caravan bedroom, but fine for us. The staff were all very friendly and helpful, the food was nice. There was just continental breakfast to choose from in the morning, but there was plenty and it was nice food. We ate in the restaurant twice, the food was lovely, enough choices and definately value for money compared to others in the local area. Especially if you choose from the set menu. The local setting was beautiful. We didn't walk into bath but used the local bus, leaving our car in the car park. Ensure you read the terms and conditions re paying the deposit for your stay on arrival and also the £10 per stay car parking fee. For our 3 night stay, this was fine. We found that the sat nav kept trying to take us over the toll bridge even when chose, avoid tolls, so beware to check the direction maps is taking you, if you don't want to pay the charge. You can park on the main road for free if prefer."

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"The spa was nice but good do with some tidying/refurbishment"

"It is a great hotel "

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."