西碼頭購物中心 (SOU) 附近飯店 | 熱門住宿限時優惠 NT$1,017 起

「Great experience for families with very comfortable beds.」

「Good but no parking in hotel.」

「It gives the 3 C's....Clean, Comfortable & Cozy.」

「I guess it is because only the lady boss works there, she was friendly but a bit tense. 」

「Monica was super helpful and communicative :) thank you for the nice studio」

「Can't give a review as we the taxi driver his sat nav and I could not even find the place, finally got to an address but it was a flat, no reply when we knocked. tried to contact you and place but could not send email for some odd reason. Tried again and again no success. I then had to find another place to stay, thankfully the taxi driver was very helpful, feeling bad for me. Really would think twice about trusting you in future, not a good experience. ...

「Great apartment, super friendly host!」

「The hotel is old, but nice. Staff are helpful. However, bathroom ventilation fan can be cleaned. And the room could be brighter.」

「Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed...

「There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was...

「The apartment was reasonably priced, conveniently located to our destination and perfectly adequate for our needs.」

「Terrible. Not at all as advertised. Front door was unlocked and open on arrival. Room door was open on arrival and unlockable. Room window was damaged and stuck wide-open, completely unclosable. I called the contact number and had no answer and received no call back. I arrived towards midnight at the property and still chose not to stay here.」

「DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay」