Find hotels near West Cliff Beach, Whitby from NT$3,039

"As good a hotel as any that ive stayed in and ive stayed in hundreds. The staff are to be congratulated for their customer support."

"Check in poor & disorganised. Key hadn’t been coded properly so we couldn’t enter room. Booked a table for 8pm in restaurant & sat at the same table for afternoon drinks, we knew this as it had our name on the reservation & time of booking, I even took a photo & sent it to my daughter. Came into the bar & my husband pointed out that 4 people were sat at our table eating a meal & went on to look at menu again. I mentioned this to bar lady & she said they will be finished by 8pm, I said I think not as looking at dessert menu. I went across & very politely said we had the table booked from 8pm, are you aware, lady at table said no. I said no worries & returned to bar. I spoke to the man behind the bar, Alex, & he said he had other tables. I explained that we would like the table allocated to us earlier on that we had seen. The bar lady then started speaking & when I replied she said she was serving another customer when in fact she was not I pointed out that she was warming milk in a jug, she said yes for another customer having coffee at their table. I continued to speak Alex & she chipped in, when she had stated she was dealing with another customer, I said shut up. I realise I should not have done but she was being very disagreeable. Alex had asked her who had altered the table & she said it was her. Spoke to Alex & said I no longer felt like eating after this, he said no problem, turned & walked away. This is unacceptable in hospitality, rude & unprofessional."

"Breakfast was cooked freshly and great, hotel very clean central and recommend highly ."

"Clean rooms with attentive staff, excellent breakfast. "

"Very clean room,good breakfast very good parking with permit and friendly staff."

"Old fashioned courtesy and service. Proper tablecloths and cutlery and an excellent varied menu."

"We love the location as it makes a good walk into Whitby or Sandsend. The room was precisely as advertised and very cosy and comfortable. Ample parking on site. Your hosts are very welcoming and nothing seems to be too much trouble. We will be back whenever accommodation is needed in the area. "

"Excellent breakfast. Friendly and helpful staff. Parking and luggage drop off is a challenge, especially when special events are happening in Whitby."

"Lovely comfortable bed. Very unique decor and staff very welcoming . Great location"