Very old hotel, room condition is not good. TV is not working. Only location is good to go to Harbour.
Man Fung
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Tsui Hoi
2024 年 2 月 27 日
Tsui Hoi
於 2024 年 2 月住了 1 晚
8/10 不錯哦
YEE LAM
2023 年 3 月 21 日
YEE LAM
於 2023 年 3 月住了 1 晚
6/10 一般般
Andrew
家庭旅遊
2025 年 7 月 27 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Hotel was of good standard
Having an elderly mum been placed on the 3rd floor with no lift in service made it a challenge. Hotel could do with been more disabled friendly as there was no ramps
Andrew
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jackie
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are amazing. The Royal is undergoing a major refurb, but no inconvenience caused with the cleaner's doing an exceptional job. I was booked in for bed and breakfast of which the breakfast was well worth the money and the service again excellent.
Jackie
於 2025 年 7 月住了 4 晚
6/10 一般般
Charlotte
情侶出遊
2025 年 7 月 26 日
喜歡:整潔度和設施服務
Good property overall but undergoing renovations that we were not told about. This included work on the lift so this was not available. Room was well presented and very good quality. Good location close to many landmarks.
Charlotte
於 2025 年 7 月住了 2 晚
10/10 有夠讚
roger
2025 年 7 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very satisfactory
roger
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Zoe
情侶出遊
2025 年 7 月 24 日
喜歡:員工素質、設施服務和住宿環境和硬體
We stayed in a newly renovated sea view small double room and it was lovely. Little touches like the sensor light in the bathroom so no need to put a big light on during the night or the little reading lights each side of the side of the bed was nice. Breakfast had an amazing selection. Wish we could have stayed an extra night or 2.
Zoe
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Mary
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Love this place especially with renovations and new restaurant. However do not put people in rooms directly over the ballroom (first floor, east wing), The live entertainment goes on until 11pm and literally shakes the room!
Mary
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Muriel
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質和設施服務
Loved Whitby would stay here again when refurbishing has finished
Muriel
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Robert
情侶出遊
2025 年 7 月 23 日
Nice new refurbished room
Robert
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Robert
2025 年 7 月 23 日
Was not aware of comprehensive building works and scaffolding around building. Parking was on street and payable as builders using hotel car park. Hot water in sink tap but not so hot in bathtap and plug in bath leaked. Otherwise quite good. Excellent sea view.
Robert
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kenneth
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just back after a three day stay at the Royal. We had a wonderful time. The room was clean and had everything we needed. The bar was spacious with plenty of seating. We will definitely be returning.
Kenneth
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Robert
情侶出遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were excellent on arrival - friendly and informative. The room was comfortable, though the limited opening of the window restricted the amount of fresh air that could be drawn in.
The building is currently undergoing refurbishment and the scaffolding on the outside did impact the sea view somewhat, but this did not detract from the overall experience.
Robert
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mark
2025 年 7 月 22 日
喜歡:整潔度和員工素質
Everything was 1 st class . Would stay again.
Mark
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Sarah
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy to get to the beach and abbey
Sarah
於 2025 年 7 月住了 1 晚
8/10 不錯哦
James
2025 年 7 月 21 日
喜歡:設施服務
Friendly staff
James
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Craig,Chesterfield
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property has gone a long way since I last visited Whitby in terms of Bar and Restaurant.
Food, service and Staff are excellent!
The owners still have a lot of work to do with the accommodation, but its got to be a big work in progress.
The room was clean however it was tired and dated.
Craig
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Ruth
家庭旅遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Unfortunately the hotel was under work at time of our visit hence no lift. We were put on ground floor but had to go outside and along go in fire door to get to room. Brother was at top of hotel so once down for breakfast didn’t go back up untill bed time we are all 3 in our 70 with having health problems I’m sure in time with all work cared out it will be much improved
Ruth
於 2025 年 7 月住了 2 晚
4/10 不太好
Allison
情侶出遊
2025 年 7 月 20 日
不喜歡:設施服務和住宿環境和硬體
I liked the location and view of the harbour and Abby from our room. This was somewhat obscured by some blurring of one of the window pains
What I didn’t like was the quality of the room appearance and furnishings for a superior room parts of which were also rather grubby. The hotel was in the process of renovations so day to day areas were closed off and various diversions in places
Allison
於 2025 年 7 月住了 4 晚
8/10 不錯哦
david
情侶出遊
2025 年 7 月 20 日
Staff and food great only problem no lift and we were on the 3rd floor which we didn’t know about till we got there
david
於 2025 年 7 月住了 2 晚
2/10 很糟糕
john
家庭旅遊
2025 年 7 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The property is unique to Whitby a true landmark but for years it has looked tired and rundown. We have stayed everywhere in Whitby but booked this trip last minute so not much accommodation available. The photos in the booking hide a lot of what you see when you get there. Although staff were helpful the property lets everything else down. They are in the middle of a refurb but it’s really only a tosh over. This place needs millions spent on it and all they are doing is putting plasters over major cuts. The breakfast was ok but you get a kiddies plate to eat it from. The breakfast layout was a shambles and they kept running out of everything. Our room was not cleaned and on both mornings we were woken by water pouring in through the ceiling. The windows in the room were filthy and the curtain was stained brown. The paint job was horrendous with no preparation being done before hand. As I said it was a tosh over. Shame as it has the potential to be a fantastic hotel. We will not be returning.
john
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Ian
情侶出遊
2025 年 7 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Going through a refurb.. which we knew about.. we had a refurbished roo. Which was very good, clean and enough spacefor our 2 day stay. Special mention to all the staff who were extremely helpful and polite
Ian
於 2025 年 7 月住了 2 晚
4/10 不太好
Wai Leung Eric
情侶出遊
2025 年 7 月 19 日
不喜歡:員工素質、設施服務和住宿環境和硬體
The property is a construction site with no lifts. We were but on the 3rd floor and needed to carry our luggage up the stairs ourselves. Yet there were no information about the property being ubder renovation when booking.
Wai Leung Eric
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Anthony
情侶出遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質和設施服務
We weren't warned about ongoing work in hotel and we requested a Seaview room which was a nice room but the windows were full of scaffolding which was off putting but on the whole a good break