Find hotels near Waipouli Beach, Kapaa from NT$5,645

"I was extremely disappointed in the condition of the property based on the ratings on hotels.com. Very misleading. The pool area is like a motel off some deserted highway, the buildings are old and smelly. Room was very small and run down. We immediately moved hotels after a horrible experience with hotels.com customer support. I finally found one agent willing to help and actually do their job. The hotel people were amazing about providing us a refund. Hotels.com agents are the kind that hang up on you if they need to do any type of work. But thankful finally one of the hotels.com agents called the hotel to confirm we can do the refund. The staff at the hotel are great and super nice. It just wasn't the place for our family. "

"Rooms were VERY ran down. I asked to be moved to another room because my room was full of rust and I have a crawling baby. I had to keep her in a pack and play 90% of the time in the room. They never followed up with moving me rooms. VERY overpriced for such a ran down community. Staff was decent. I did feel very rural to a lot of areas. "

"No"

"It was a good clean room"

"yes"

"Very clean rooms, great staff, centrally located. I love the ocean view, the pool and the bar area. I would definitely stay again. Thank you for making our stay very memorable!"

"Great view, excellent staff, EXCELLENT FOOD. "