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"It's a newer hotel building, so maintenance is good. However with our stay, the pool was undergoing maintenance and unavailable. The gym was also undergoing maintenance. There was was an alternate gym on site. And alternate arrangement for a nearby pools was an option at a nearby building, but timing did not allow. Front desk check in was friendly, with English as an option. Straightforward. Concierges persons similarly, and great help in storing luggage. Rooms were clean and had generous space for twin beds. A number of nice amenities included, more than necessary for a 1 night stay. Hotel is generally convenient to an HSR shuttle line stop nearby (ensure you get off the right stop, do not store luggage on top of seats in bus!). Hotel is situated with a minimal number of bus lines to get you closer to downtown shopping malls (and Din Tai Fung) and stores, but if walking, about 10-20 mins away, depending on pace. Bus timetables and lines more sparse mid-day than rush hour. General area is walkable, with big long blocks dominated by a number of big highrise residential towers adjacent."

"A fabulous hotel that I return to time after time. For me, it’s like home from home."

"Excellent hotel rooms are super clean very friendly staff great facilities"

"Quite disappointed. My husband suffering from a lot of insect bites on the second last day. We stayed for 4nights. The exterior and lobby is nice but the hotel was not the same.... Found hair on side table and the wall was very very dirty. Makes me super uncomfortable. Alot of the wall in the toilet is very dirty.... I stayed at level3.... The hallway of the hotel room also got a smell... Second last day my husband got so so many bites on his arms and legs. Not sure is bed bugs or what. He woke up in the middle of the night scratching non stop. I will never come back to this hotel again."

"When I went for breakfast, I was told by the receptionist that all tables are full. And she can put me in a 6 people table, but I will have other joining me. Or the option is to eat in the bar section on the opposite side of the restuarant (that means I have to walk across the hallway and then all the way to the back of the restaurant to get food!!!). I asked if I can wait because it was the first time I got asked to eat away from the restuarnat and walk across the hallway to the bar area. Then 15 seconds later they took me to a table, and to my suprise, there were about 10 to 15 empty tables for 2 people !!! Not very nice to ask me to eat in the bar, so they can save the tables for other guests??? I spoke to the manager on call at the front desk, and all he did was apologize, and then..., nothing ???? I guess it was not unusual to hear these types complaints in the hotel. The other issue was, my wife was having a drink at the bar. Then our friends showed up, so she asked the waiter to move the 2 tables together so we can talk. They refused! When I came down to join them, I thought is was rediculous that we can not put the tables together. So I ask the bartendar directly (who was a foreigner), and immediately said it was ok to move the table together. We will never stay at this hotel again!!!"

"The whole hotel is always very clean and staffs are friendly and helpful. For more than 10 years this hotel is my only choice when I visit Taichung. Their rooms are spacious and clean. The breakfast is not fancy but enough of choice and fresh food. 👍👏"

"Convenience to Taichung HSR station with #159 bus stop right infront of hotel "

"WiFi was not stable & quite poor "

"Overall, this is the ideal stay. The staff were extremely kind and accommodating— they allowed me to change my checkout to a later time which was great. The rooms are clean and modern, I loved this hotel. HIGHLY recommend! "