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JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, a short walk to Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Stairs lead to upper levels, with a sign pointing to JR Shibuya Station.
Lobby lounge

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Single for 1 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 5 Ping (17 square meters)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 4.83 Ping (16 square meters)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 6.35 Ping (21 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 5.76 Ping (19 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 5.76 Ping (19 square meters)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 6.35 Ping (21 square meters)
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 10 Ping (33 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 4.83 Ping (16 square meters)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin for 1 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 6.35 Ping (21 square meters)
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Twin for 2 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single for 2 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin - Non Smoking / Residential Style

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin For 5 People - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5
  • 2 Double Beds

View all photos for Single - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Single - Non Smoking / Residential Style

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 6 min walk - 0.6 km
  • Yoyogi Park - 18 min walk - 1.6 km
  • Roppongi Hills - 2 min drive - 2.7 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Haneda Airport (HND) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel near Shibuya Crossing
JR-East Hotel Mets Shibuya provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Luggage storage, a front-desk safe, and a vending machine
  • A 24-hour front desk
  • Guest reviews give good marks for the proximity to public transit and overall condition
Room features
All 186 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and hair dryers
  • Refrigerators, heating, and housekeeping

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1980 for children
  • Covered self parking fee: JPY 2000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Is JR-East Hotel Mets Shibuya pet-friendly?

No, pets are not allowed at this property.

How much is parking at JR-East Hotel Mets Shibuya?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at JR-East Hotel Mets Shibuya?

Check-out is at 11 AM.

Where is JR-East Hotel Mets Shibuya located?

Located in Shibuya, this hotel is within a 10-minute walk of Shibuya Scramble Square and Shibuya Crossing. Roppongi Hills and Meiji Jingu Shrine are also within 2 mi (3 km). Shibuya Station is only a 2-minute walk and Ebisu Station is 13 minutes.

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JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1013 reviews
Rating 8 - Good. 329 out of 1013 reviews
Rating 6 - Okay. 55 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 10 out of 1013 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Windell

Liked: Cleanliness, amenities
Great location and stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation and walkable to a lot of places of interest.
Stayed 3 nights in May 2025

10/10 Excellent

Aidan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome property close to everything great location and very nice property
Stayed 2 nights in Jun 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing with this property! Right at the heart of Shibuya. Everything is walkable. So many food options and easy access to transportation.
Stayed 6 nights in Jul 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, it was clean, had a great location and a wonderful breakfast.
Stayed 4 nights in Mar 2025

8/10 Good

mohammad-ali abdulwahab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Tricia Ting Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food option within walking distance. Highly recommended!
Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Liked: Staff & service, amenities, property conditions & facilities
This location is in the heart of shhibuya, I loved my stay here for almost 5 days
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Liked: Amenities, property conditions & facilities
Nice stay in clean comfortable hotel. Excellent location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience for first time in Tokyo! Great location and so much fun
Stayed 5 nights in May 2025

10/10 Excellent

janina

Liked: Amenities, property conditions & facilities
The property is a 5-6min walk to shops, restaurants, SHIBUYA crossing and shibuya station. The room accommodate my family of four. The rooms are cleans and very quiet. Will stay here again
Stayed 4 nights in Jun 2025

10/10 Excellent

WEI MEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s roomier than the other Tokyo hotels we’ve been to and we enjoyed the convenience to Shibuya. We’d stay there again should we return to Tokyo. Thank you to the hotel staff for being so helpful, professional and accommodating.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sophary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you don’t mind a little walk to get to the busy parts of Shibuya (Crossing). We loved that we could be in the hustle and bustle of Shibuya but then return home to a more quiet area. Perfect location!
Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and curteous and the hotel was in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Shibuya Station. Decent price compared to other hotels in the area. Nice room
Stayed 2 nights in May 2025

8/10 Good

CELINA

Liked: Cleanliness, amenities, property conditions & facilities
I stayed with my family during a summer vacation in Tokyo. I like the fact that this hotel is at a location that is convenient for almost everything from food, shopping, to transportation. It is a 5 minutes walk to Shibuya Scramble and less than 10 min walk to Shibuya crossing and Shibuya train station. The property is clean and the staff is friendly and helpful. I highly recommend this place to everyone.
Stayed 4 nights in Jun 2025

6/10 Okay

Cengiz

Liked: Cleanliness, staff & service
The location of the hotel is absolutely fantastic. It is easy to get around the city by subway or taxi. The only downside is the size of the rooms and the beds. They are quite small. One side of the bed is the wall and the size is like a single. I wish they had a bit larger rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally wished we had chosen a different area than Shibuya to stay, but this hotel is perfect for that area. It’s clean, comfortable & convenient, the breakfast buffet is tasty & has many options. The French toast was the best.
Stayed 3 nights in May 2025

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Close but not too close to Shibuya station! Very quiet area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Overall good experience. Checking in was easy and checking out quick. Very close to Shibuya scramble great hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of downtown
Stayed 4 nights in Jun 2025

10/10 Excellent

Kristopher

Location was great. Only five minute walk from Shibuya Station
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel very close to train station and JR lines to get back to the airport, lots of work around the Shibuya station but hotel very quiet and staffs very helpful
Stayed 4 nights in Apr 2025