Highgate Independent The South hotels

"Very disappointing experience at B Ocean Resort. We stayed at the hotel for 10 days (Room 383), and unfortunately, the longer we stayed, the more issues we discovered. During our stay, a shirt was taken from our room. I reported it immediately, and was personally assured by the hotel manager, Jalicia Brooks, both in person and via email, that the issue would be handled within a few days. Since then, I have been completely ignored despite multiple follow-ups — which says a lot about how guest issues are actually handled here. The hotel also advertises parking, but “forgets” to mention that it costs $60 per day — with no reasonably priced alternatives nearby. This is something guests should absolutely be aware of in advance. As for the rooms, they are decent, but housekeeping was unreliable. On multiple occasions, our room was simply not cleaned, and we had to go out of our way to request basic service. Overall, this stay felt far below expectations. Between poor communication, lack of accountability, and hidden costs, I would not recommend this hotel."

"Clean room, one tv didn't work, dryer didn't work. Asked for a room on lake side and got lobby side. Way too loud at night with drunk opl yelling outside on lobby side it echos too much. Other than that it was a good place. "

"Great stay!"

"Breakfast was always hot and fresh. "

"Great room. Bathroom floor was pretty dirty and filled with glitter 😂"

"AC ok , but heavy chlorine smell in room"

"Clean room but cleaning staff was slow to clean, came back to room at 6pm and room still wasn’t cleaned. Pillows are very small but bed was comfortable. Outdoor pool was like a spring break party, with towels, cups and trash everywhere. The outside game area was ripped up on day two and they were working on it for our whole trip, it was definitely a disappointment between the noise and debris all over from the construction. "

"Great place for the price."

"Very clean, nice hotel staff also very helping and friendly, nice and "