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"The pools were great and our room overlooked the ocean and was beautiful "

"I was actually excited to go but one there... You have to drive to sign in on one side and drive to another side for your room. I was in tower 3 which was one of the premier suites no breakfast was included in anything I booked. Another lady booked a regular room and was given breakfast and a water bottle I asked the lady that signed me in she said I didn't book through the hotel so I get nothing for free. She was not pleasant, she didn't greet up upon entering or made I contact it was weird. I found out I had to leave earlier due to medical appointment they refuse to refund me the difference. There was puddles of water all over the garage and the hall way was dirty. My room was right by the elevator so I heard everything. I won't be back. "

"We settled on a ocean view and loved it "

"Nice stay. Clean, friendly. The property could be updated along with amenities, with microwaves in the room but it’s a good hotel overall. "

"Perfect location in historic downtown. Beautifully renovated facility. Friendly staff, clean room and spaces. Loved it!"

"This hotel was super pet friendly but also very clean. The pool was gorgeous and relaxing and the entire staff was very helpful and friendly. Would definitely stay here again!"

"The indoor pool was great. My 12 year old granddaughter spent hours playing in the pool. I really appreciated the airport shuttle and I had a fantastic driver! Room was clean and beds were comfortable. I would highly recommend the Sonesta Charlotte Lower South End to anyone in need of a place to stay in Charlotte. Price was fantastic as well!"

"Staff was very helpful. Great view!"

"Room was clean, pool was open. Beach view was amazing. I would stay here again. "