「Very clean and exceptional room. Good continental breakfast. Friendly staff member. Location convenient for our vacation plans as close for tours at Glen Morangie Distillery and Dunrobin Castle.」
「Very clean and exceptional room. Good continental breakfast. Friendly staff member. Location convenient for our vacation plans as close for tours at Glen Morangie Distillery and Dunrobin Castle.」
「Der Besitzer war sehr nett , hilfsbereit und bemüht , das sehr gute Frühstück zuzubereiten!
Das B&B liegt unweit der Fußgängerbrücke zur Innenstadt.
Insgesamt eine schöne Übernachtung!
Toll war auch , dass man eine „permit“ zum Parken direkt vor dem Haus bekommt.」
「Der Besitzer war sehr nett , hilfsbereit und bemüht , das sehr gute Frühstück zuzubereiten!
Das B&B liegt unweit der Fußgängerbrücke zur Innenstadt.
Insgesamt eine schöne Übernachtung!
Toll war auch , dass man eine „permit“ zum Parken direkt vor dem Haus bekommt.」
「Stort komfortabelt rom. Lekkert design, med mye detaljer, gjennomført på en utsøkt måte. God serviceinstilling, og helheten ga et godt og behagelig opphold.」
「Stort komfortabelt rom. Lekkert design, med mye detaljer, gjennomført på en utsøkt måte. God serviceinstilling, og helheten ga et godt og behagelig opphold.」
「We were Not !! Told we were in a chalet cottage, it didn't advertise cottage either it was dark dingy and uncomfortable. The continued breakfast was stale croissants and the orange juice the bottle was black. There were no 24hr staff either 」
「We were Not !! Told we were in a chalet cottage, it didn't advertise cottage either it was dark dingy and uncomfortable. The continued breakfast was stale croissants and the orange juice the bottle was black. There were no 24hr staff either 」
「Owner Fiona is so nice and helpful, great hospitality with a surprise nice welcome drinks and desert which make you feel very homely. Room is great, clean and nicely decorated. 」
「Owner Fiona is so nice and helpful, great hospitality with a surprise nice welcome drinks and desert which make you feel very homely. Room is great, clean and nicely decorated. 」
「We had a great time in Inverness, the room was clean and comfortable. The breakfast was great and we had great communication with the owner who gave us advice on the route to drive to Aberdeen and to visit the Balmoral Castle. We would highly recommend this B&B to anyone wanting to visit Inverness.」
「We had a great time in Inverness, the room was clean and comfortable. The breakfast was great and we had great communication with the owner who gave us advice on the route to drive to Aberdeen and to visit the Balmoral Castle. We would highly recommend this B&B to anyone wanting to visit Inverness.」
「The hotel has no staff, the sister hotel down the road has two well meaning but incapable staff members. The rooms have no climate control, no water in any bathroom in the building. And some rooms have no power.
The line for refunds extended out of the office. I was lucky I was able to find another place to stay.
If it was advertised as no power, no water property I could see maybe paying a few pounds to stay here.
It seems to me like the property owner is charging as much as they can without...
「The hotel has no staff, the sister hotel down the road has two well meaning but incapable staff members. The rooms have no climate control, no water in any bathroom in the building. And some rooms have no power.
The line for refunds extended out of the office. I was lucky I was able to find another place to stay.
If it was advertised as no power, no water property I could see maybe paying a few pounds to stay here.
It seems to me like the property owner is charging as much as they can without...
「A gorgeous area to visit and the house was beautiful. Very clean and well maintained. Definitely a unique place to stay but one of my favorites. The hosts were both amazing and I hope to be back!」
「A gorgeous area to visit and the house was beautiful. Very clean and well maintained. Definitely a unique place to stay but one of my favorites. The hosts were both amazing and I hope to be back!」
"Staying at this hotel was like a roller coaster of service, and I just wanted to get away.
Breakfast: We were asked to pay an extra £18 per person, and we were told we could cancel it, but they forced it on us.
Cleaning: The "wet" towels were placed on the bed, but how do I use them? Biscuits were only replenished on the last day.
The cleaning standards varied from day to day, suggesting a problem with "standardized procedures" and "staff training."
They even unplugged our chargers and threw them on the floor without permission.
The lunch server said there were no sundaes, but the dinner server said they were available "all day.""
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."