星光莊園 (PHX) 附近飯店 | 熱門住宿限時優惠 起

「Good」

「Quiet environment and convenient place for shopping & eating.」

「everything was wonderful」

「Great location , clean rooms and great breakfast」

「Front desk staff/maintenance staff were great. However, a particular female employee (perhaps cleaning staff) was EXTREMELY RUDE AND ABRASIVE to my wife. We had a problem with the door handle to front door of our room. Front desk staff told us how to get it to open. Next day still had the problem. My wife asked a cleaning staff lady if she could open the door. She said my wife had to go to front desk. My wife went to front desk, they walked back to room to assist. My wife was telling...

「The rooms were tidy and clean - nice breakfast options, no complaints - comfortable and satisfying. Welcoming staff pleasant and efficient」

「Seems like the employees are still learning to check-in process or the system was not working because it took more than 30 minutes to get a room key. The room was never cleaned(I stayed 2 days), towels never replenished. Cleanliness in the rooms and outside in the lobby was great. Employees are professional and very apologetic for wait time. I would stay here if I needed to for a day but I have had better experiences at other local hotels in the area. 」

「My furniture are outdated.. small TVs in a gigantic room.. tiles in the restroom crack.. and what did it for me was one side of the hotel on the second floor smelled like India food.. the spices that they cook with maybe I don’t know but Pam, I came home with my blanket, smelling like it.. They must occupied one-sided of a hole second floor hotel.. They had their doors open with their music blasting..」

「Yes」

「Rooms were clean. The bed was very comfortable! And it was quiet and the pool was clean , breakfast was delicious!」

「Yes」

「Found hair on my towel, ac unit was very loud, didn’t have Kleenex only bath tissue, sheets were very thin and gave me allergies, curtains did not block out sunlight, the surroundings looked unsafe and sketchy.」

「The room is always clean and staff were attentive especially on the restaurants.」

「Kitchen is good and bathroom is clean」