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Candlewood Suites West Springfield by IHG

2.5 star property
Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Candlewood Suites West Springfield by IHG

Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Parking included
The current price is NT$2,894
NT$3,312 total
includes taxes & fees
Jun 29 - Jun 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
572 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 13 min walk - 1.1 km
  • MassMutual Center - 4 min drive - 4.6 km
  • MGM Springfield - 4 min drive - 5.0 km
  • Eastern States Exposition - 4 min drive - 4.6 km
  • Naismith Memorial Basketball Hall of Fame - 5 min drive - 5.3 km

Getting around

  • Springfield Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Starbucks - ‬16 min walk

About this property

Candlewood Suites West Springfield by IHG

Hotel near MGM Springfield
A grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites West Springfield by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Concierge services, a TV in the lobby, and barbecue grills
  • Free newspapers, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LED TVs with premium channels and DVD players
  • Kitchens, refrigerators, and dishwashers

Languages

English, Spanish

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7.0 out of 10, Good, 1,004 reviews
The price is NT$2,635
NT$3,015 total
includes taxes & fees
Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Candlewood Suites West Springfield by IHG?

As of 2025/6/23, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield by IHG on 2025/6/29 start from NT$2,894, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites West Springfield by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites West Springfield by IHG located?

Situated near the airport, this hotel is within a 15-minute walk of Connecticut River, Riverdale Shops, and Big E. Majestic Theatre and West Springfield Town Hall are also within 2 mi (3 km).

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Candlewood Suites West Springfield by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 347 out of 719 reviews
Rating 8 - Good. 216 out of 719 reviews
Rating 6 - Okay. 88 out of 719 reviews
Rating 4 - Poor. 42 out of 719 reviews
Rating 2 - Terrible. 26 out of 719 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

I enjoyed my stay
Stayed 3 nights in Apr 2025

8/10

Spacious and clean room
Stayed 1 night in Jun 2025

10/10

The beds were so comfortable and the room and bathroom was a good size.
Stayed 1 night in Mar 2025

10/10

Room and staff were nice, lots of restaurants nearby! Loved the hot tub and pool 👍👍👍
Stayed 1 night in Apr 2025

8/10

Clean ..comfortable and close to highway..affordable
Stayed 1 night in Apr 2025

10/10

Excellent!This is gonna always be my go to for a stay from now on.My grandaughter and i loved it and the staff was great
Stayed 1 night in Apr 2025

10/10

It was great
Stayed 1 night in May 2025

10/10

Convenient and in a good area. Close to many dining options. The bathroom is spacious but lacks bars to hang your wet towels
Stayed 2 nights in May 2025

10/10

Great rooms clean and great hot tub and pool
Stayed 2 nights in Jan 2025

6/10

It needs to be remodeled.
Stayed 1 night in Jun 2025

10/10

The gift certificate discounts for a breakfast place is excellent creative thinking. Staff was few, but very nice and helpful to the point of volunteering suggestions. Opposite of pushy, very chill, but well kept nice get away
Stayed 1 night in Mar 2025

6/10

I was pleased with my stay overall. The only thing that I was bummed about was the pool. The chemicals were so strong, my 4 year old and I both had red hot skin and burning eyes for two days after. We only went in the pool for an hour and would've spent much more time in it if we could've.
Stayed 2 nights in May 2025

10/10

I was very impressed by the cleanliness, options of rooms, front desk assistance, and I especially liked the Suites.
Stayed 1 night in Mar 2025

8/10

Overall it was good
Stayed 3 nights in Apr 2025

4/10

The suite had a musty weird funky smell to it, the sofa was gross not clean, the arm rest to the sofa was dirty. I wanted to sleep on the sofa bed but afraid too. The livingroom was cooler then the bedroom. If you want the bedroom to be cooler during hot weather you have to leave the a/c on 60 degrees. Sadly the pool & hot whirlpool was broken down. Good thing the front and staff were sweet and friendly I loved and appreciated that. The bed was comfortable, the kitchen/dining area and bathroom was okay.
Stayed 2 nights in Jun 2025

8/10

My stay was ok. I would definitely go back when ever in West Springfield
Stayed 9 nights in Mar 2025

10/10

my stays at Candlewood are always great
Stayed 5 nights in Jan 2025

10/10

Great place to stay.
Stayed 1 night in Oct 2024

8/10

IT WAS CLEAN AND STAFF WAS GREAT
Stayed 1 night in Jan 2025

10/10

Hotel was clean. Room had all the amenities needed for a lengthy stay.
Stayed 2 nights in Jan 2025

10/10

Our stay was great at the Candlewood Suites. All of the staff were wonderful and very accommodating. The kids loved the pool and the snack room. Also, the one bedroom room was great for families and the bed was very comfortable. The location was great to go to the basketball hall of fame and MGM. It was also only 50 minutes to skiing.
Stayed 2 nights in Feb 2025

10/10

the people at the desk were very nice and accommodating and the room was very clean and quiet I love when I go to the West Springfield Candlewood
Stayed 2 nights in Jan 2025

8/10

Enjoyed our stay!
Stayed 1 night in Aug 2024

10/10

Nice place to stay. Several good eateries and other shopping within a few miles, not far from Holyoke mall (one of the areas largest). Minutes from the Big "E" (Eastern States Exposition) grounds. Only real complaint: the room's two rolling desk chairs are extremely uncomfortable for sitting more than a few minutes at a time.
Stayed 2 nights in Feb 2025

10/10

Rugs are nasty
Stayed 1 night in Apr 2025