Find Hotel with a Concierge in Southeast Michigan, MI

"The hotel was beautiful!"

"Staff not very attentive or helpful. Rooms not clean at all"

"Around 11:45 PM, while we were already in bed, a staff member in uniform knocked loudly on our door. When I opened it, he told us we were “not supposed to be there.” This was very surprising, as we had checked in properly, received our keys, and settled in for the night. This situation reflects a clear miscommunication between the front desk and management, but it should not have been handled by disturbing guests at that hour. The approach was inappropriate and the tone came across as quite rude. We did stay the night, but the experience was very unsettling. I hope you can address this internally to ensure it doesn’t happen to other guests."

"Location is amazing. Friendly staff the room and hotel was very clean ."

"This is my go to hotel for Detroit. If you are going to any of the professional games, than this is the place to stay. They offer free shuttles to and from the games. And the offer free parking. It has a casino a several restaurants onsite. I would highly recommend. Rooms are clean, comfortable. Staff are always welcoming and willing to help.check-in was at 4:00. I arrived at 2:00 and was able to check in with no problem."

"Did not worth the price , the key couldn’t work we had to go down to change it, call for towels he said I have to come down and get it myself"