Capella Hotel Group Southeast Asia hotels

"We loved our stay at the Grand Center point. I chose a hotel with a sauna and could not have been happier. The complementary coffee in the lobby and shuttle to the train was a wonderful bonus. We also loved the free gym class offered weekdays. "

"Great location "

"Perfect stop for your flight. 24 hour check in and rates made to make your flight day easy. Would stay again!"

"Superb breakfast and nice staff"

"Amazing!!!"

"Horrible."

"Hotel is ideally located at the Jewel shopping centre which is at the Changhi airport. We were delighted the ease of arriving off our long flight. The check in was slow as only one member of staff who does that, but we were patient and eventually got key. I encountered two major issues that evening. Firstly the air conditioning in my room did not work. It was 27C and rising. Problems happen, and the real issue was this hotel runs on too little staff, so the front desk is always busy checking people in, and it took 4 visits to the front desk at night to generate any action. It became clear that the in room controls did not control the AC, and central; settings could in theory override the room settings. So long did the apathy and non conclusive action continue. My son was already asleep when it was concluded moving room was the best solution, and I had to ask twice for assistance, given we were unpacked, my son was asleep in the dark. In the morning it was as if the above had never happen, I got no flexibility or help from the team, leave aside the time wasted when I had wanted to quietly work, chasing them around the night before. "

"Room was very clean and staff was great!"

"I would recommend this property to anyone visiting Phu Quoc. It has very courteous staff and all the modern facilities. If travelling with kids , this place has lot to offer. Located near to the attractions with free VinBus shuttle service throughout the day. If I visit Phu Quoc again, this will be my stay."