The worse hotel I have ever stayed.
1). Booked 2 x double bed and wasn’t available when checking in. Told me to wait 2 hours while I have a 3 yrs to look after and just wanted to settle down. Gave me one twin bedroom and told me two beds can be combined but there was a drawer and telephone in between so it was not possible.
2. Wash basin drainage was not working. Waited 45 mins for maintenance to come up.
3. Ordered room service for my maid and 3 yrs old son and requested to pay cash when I’m not around the hotel. Rooms were paid so reception did not ask for a pre-authorization when check in. Room service staff keep on harassing my maid and my 3 yrs son every 30 mins to their room even I have told them I would be back and pay at the reception.
4. Check in took 45 mins and the staff just took off without saying anything after the first 10 mins.
5. Nightmare overall experience.