2/10 Terrible
Claude
2025/10/10
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claude
Stayed 6 nights in Sep 2025
Mama Shelter Singapore Orchard
4.0 star property
Choose dates to view prices
Photo gallery for Mama Shelter Singapore Orchard
Close to Orchard Road and ION Orchard, Mama Shelter Singapore Orchard provides a coffee shop/cafe, a restaurant, and more. Guests can connect to free in-room WiFi.
Reviews
4.84.8 out of 10
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Housekeeping
- 24/7 front desk
The current price is NT$4,492
NT$4,492
NT$5,386 total
includes taxes & fees
Apr 1 - Apr 2
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Mama Bunk
Mama Bunk
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
- 178 sq ft
- Sleeps 2
- 1 Twin Bunk Bed
View all photos for Mama
Mama
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
- 178 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
View all photos for Mama with Terrace
Mama with Terrace
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
- 205 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
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About the neighborhood
Located in River Valley, a neighborhood in Singapore, Mama Shelter Singapore Orchard is in a shopping district. Orchard Road and ION Orchard are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Gardens by the Bay. Looking to enjoy an event or a game? See what's going on at Marina Bay Street Circuit or Singapore National Stadium. Visit our Singapore travel guide
110 Killiney Road, Singapore, 239549
What's nearby
Orchard Central3 min walk - 0.3 km
Orchard Road7 min walk - 0.6 km
Fort Canning Park10 min walk - 0.9 km
ION Orchard12 min walk - 1.0 km- Robertson Quay7 min walk - 0.6 km
Getting around
- Somerset Station5 min walk
- JB Sentral25 min drive
- Singapore Changi Airport (SIN)32 min drive
Restaurants
- Killiney Kopitiam3 min walk
- Jeong’S Jjajang3 min walk
- Da Shi Jia 大食家大大大虾面3 min walk
- Hua Zai Hong Kong Style Roasted Delight2 min walk
- FOOK KIN 福劲2 min walk
About this property
Mama Shelter Singapore Orchard
Upscale hotel near Orchard Road
Close to ION Orchard, Mama Shelter Singapore Orchard provides amenities like a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Smoke-free premises, a 24-hour front desk, and an elevator
Room features
All 115 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
- Pillowtop mattresses and down comforters
- Bathrooms with showers and hair dryers
- 50-inch Smart TVs with digital channels
- Separate sitting areas, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- A coffee shop/cafe
- A restaurant
Conveniences
- 24-hour front desk
Guest services
- Housekeeping (daily)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (39 inch wide door)
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
More
- 7 floors
- Art Deco architecture
- Built in 2025
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
- Pillowtop mattress
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 50-inch smart TV with digital channels
More
- Air conditioning
- Connecting rooms available
- Desk
- Energy-saving switches in guestrooms
- Laptop workspace
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Mama Shelter Singapore Hotel
Mama Shelter Singapore SINGAPORE
Mama Shelter Singapore Hotel SINGAPORE
Frequently asked questions
Is Mama Shelter Singapore Orchard pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mama Shelter Singapore Orchard?
As of 2026/3/16, prices found for a 1-night stay for 2 adults at Mama Shelter Singapore Orchard on 2026/4/1 start from NT$4,492, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Mama Shelter Singapore Orchard doesn't offer parking.
What time is check-in at Mama Shelter Singapore Orchard?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mama Shelter Singapore Orchard?
Check-out is at noon.
Where is Mama Shelter Singapore Orchard located?
Located in River Valley, this hotel is within a 10-minute walk of Robertson Quay and Orchard Road. ION Orchard and Bugis Street Shopping District are also within 1 mi (2 km). Somerset Station is 5 minutes by foot and Great World Station is 11 minutes.
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Reviews
Mama Shelter Singapore Orchard Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
10
Amenities
4.8
Staff & service
5.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 3 out of 5 reviews
2 - Terrible
3
Reviews
2/10 Terrible
Sven
2025/11/27
Disliked: Staff & service, property conditions & facilities, room comfort
Mama is a cheapskate.
Beyond the quirky and frankly insufferable marketing copy plastered across the hotel declaring how mama loves you and mama likes your smile (what kind of self help book with a bed is this anyway?!), the experience was a masterclass in hospitality no gos.
1. the hotel proudly plasters its PR with promises of a beautiful swimming pool. At arrival I am told that pool won’t be ready till end of Feb. Nowhere was this mentioned online and no discount was offered to make up for the key feature of why I even booked it.
2. Aircon did not work first night. Window couldn’t be opened, turning the room into a suffocating tiny sauna. In the morning, I’m told in perfect lawyer approved manual speak that I should have informed the hotel in the night (sorry but no, I don’t want somebody coming into my room at 4am) and they will fix it for my second night. No discount for first night or other fix offered. Mama likes to see you suffer.
3. Lack of amenities in room - all in one body & hair wash and conditioner in cheap muji bottles adorned with makeshift mama sticker. No coffee or tea. I thought that the barrister downstairs is the solution in an elegant way to offer better coffee instead of capsules. Wrong. Coffee was not included and instead price at a punchy 7.5 sgd per flat white. Mama is counting her pennies.
4. Booked with breakfast. Made no price difference but locked me in. Don’t do it! Breakfast was good but limited menu where you could only order one item.
Sven
Stayed 3 nights in Nov 2025