Mandarin Oriental Hotel Group Shutoken hotels

"Easy check in at the auto counters and saves you a lot of time. Rooms are not huge but at least comfortable. Will stay again if in the area for work."

"Nice/clean rooms, nice views of Tokyo, attentive staff. No complaints. "

"Akways love staying here!!"

"Elegant decoration, friendly staff, we enjoyed our stay here. Thank you "

"This is an excellent location in Asakusa, there is a Uniqlo and restaurants locayed on floors 1-4, and the hotel lobby on floor 5, there is a Donki next door, and and so much other shopping all within a short walk from the hotel, there were street performers on the weekend and the streets were alive with activity, but nothing crazy all very family friendly. Also very close to the subway line, we will stay here again when we come back. I will say the rooms are small, but I understand most hotels are like this, I will say the hotel is clean with a buffet breakfast which includes American and Japanese breakfast staples, buffet is available for a fee, it was good and convenient. "

"Very helpful and friendly staff, very close to Shinagawa Station, clean and good sized room. Excellent !!"

"Second time at this hotel. I love the Onsen in the basement and the convenience of having a conbini on site. You can access everywhere by public transport easily too. It’s a bit of a quieter area so maybe not for night life lovers. Yes the rooms are small but they are well designed and you won’t be in them much with all of Tokyo to explore. Beds are comfy and changed when the room is cleaned every three days. Coffee, towels, robes and other amenities are left in a bag daily. Staff were helpful re booking bag transfer to airport etc but don’t expect fluent English from all. Google translate can help if in doubt. "

"Professional service: really clean and location is 5 stars"

"Stayed nearly 10 days with the hotel with kids. The whole family "