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Reviews of Americas Best Value Inn Sault Ste. Marie

2 out of 5
Americas Best Value Inn Sault Ste. Marie
3826 I 75 Business Spur, Sault Ste. Marie, MI

Reviews

8.0

Very Good

Rating 10 - Excellent. 362 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet place to relax. Room was great. Will he staying again soon
Stayed 1 night in May 2024
Response from CKay on 2024/5/14
Anthony, Thank you for your time and the kind review. We are so happy that you enjoyed your stay with us, and look forward to seeing you again soon! Safe travels in all your endeavors!

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Demo
Stayed 2 nights in May 2024
Response from Ashley, AGM on 2024/5/11
We are sorry you did not enjoy your stay with us. Thank you for your review.

10/10 Excellent

Quida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashley, AGM on 2024/5/5
Thank you for the positive review! Thanks for staying with us!

10/10 Excellent

Mary, PHOENIX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Feb 2024
Response from Ashley, AGM on 2024/5/2
Thank you for the review and staying with us!

10/10 Excellent

Ruth

Stayed 2 nights in Apr 2024
Response from CKay on 2024/5/14
Thank you for you 5 out of 5 review, all of our staff strive to do there very best to ensure are guests are satisfied and comfortable! We hope to see you again in the future!

8/10 Good

Perri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff coffee available 24 hours,,simple continental breakfast, nice place and reasonable rates.
Stayed 1 night in Apr 2024
Response from Ashley, AGM on 2024/4/24
Thank you for the kind review!

10/10 Excellent

Patti

Stayed 1 night in Apr 2024
Response from Ashley, AGM on 2024/5/9
Thank you for staying with us and posing a review!

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley, AGM on 2024/4/10
Thank you for your review.

6/10 Okay

Sheryl

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
They allowed large dogs there there were a few there which was kind of cute staff is friendly but there was a kind of smell in the hallway that I didn't like the bars of soap to take a shower we're so small you can barely wash your hands with it and there was no lotion like there are in most hotels it's like you should bring your own soap if you really wanted to take a good shower But the room was kind of cool because the TV and the microwave and refrigerator were in a wall unit where it was all completely hidden so it was different so although it wasn't extravagant it was unique right next door to a police station so it was quite safe LOL
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 2024/3/29
Thank you for your review! We are glad you found our staff friendly and the location to be safe. We are sorry that there was not lotion in the room for you, it must have been accidentally missed, if you stay with us again in the future, please feel free to call the front desk and we will do our best to provide amenities that are missing or that you need more of. Thank you for staying with us!

4/10 Poor

Mark

Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/4/14
Thank you for your review.

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for 1 night, clean and friendly staff
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/3/27
Thank you for the kind review!

6/10 Okay

Kenneth

Disliked: Cleanliness
The room was functional but looked like it hadn't been thoroughly cleaned in awhile, it was very dusty, and food crumbs on the floor. Very noisy and a dog barking through out the night.
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/3/24
Thank you for the review, We appreciate the feedback and will address these issues with our staff.

8/10 Good

ted

Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/4/11
Thank you for your review!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/3/21
Thank you for the review!

8/10 Good

Kristofer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great for the price
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 2024/3/21
Thank you for the review!

10/10 Excellent

Roselynda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fridge and microwave
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/3/21
Thank you for your review!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At $57/night the breakfast was better than microtel, rooms were clean, updated, recliner & queen bed and a desk, 100 cable channels, great WiFi! I extended my stay as well from 5-7 nights.
Stayed 3 nights in Mar 2024
Response from Ashley, AGM on 2024/3/21
Thank you for your review! We enjoyed having you stay with us!

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 2024/3/16
Thank you for the positive review!

8/10 Good

Patti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Reliably clean and convenient
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 2024/3/15
Thank you for your review!

6/10 Okay

Patricia, White Lake

Liked: Staff & service
Disliked: Amenities
Soiled linens. Probably won’t go back
Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 2024/3/8
We are sorry to hear that the cleanliness of your room was not up to standard. We do hope you will give us another chance in the future.

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff! Made sure all was ok!
Stayed 1 night in Feb 2024
Response from ABVI on 2024/2/21
Thank you for the review! We are glad you enjoyed your stay!

8/10 Good

Jim

Traveled with group
Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 2024/2/17
Thank you for your review!

6/10 Okay

Keith

Liked: Staff & service
Okay place to stay for the price.
Stayed 4 nights in Feb 2024
Response from Ashley, AGM on 2024/2/17
Thank you for staying with us!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room for the money. Comfy beds, which is #1 for me.
Stayed 1 night in Feb 2024
Response from Ashley, AGM on 2024/2/17
Thank you for the review! We are glad you enjoyed your stay!

6/10 Okay

Brenda

Did not appreciate the dog barking all the time
Stayed 1 night in Feb 2024
Response from Ashley, AGM on 2024/2/15
We apologize about the dog barking, Management is addressing the situation.

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashley, AGM on 2024/2/15
Thank you for your review!

8/10 Good

Donald

Traveled with group
Liked: Cleanliness
Okay stop.
Okay place, sink drain stopper was not connected to the lever, the bed was too hard for my back. Breakfast was rather simple, toast and coffee were the only warm items. Otherwise okay.
Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 2024/2/15
Thank you for staying with us. We are sorry for the issues with your stay. We hope to see you again so that we could possible rectify the issues with a better bed and a sink that does not have issues.

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Ashley, AGM on 2024/3/21
Thank you for the review!

10/10 Excellent

Alyson

Stayed 1 night in Feb 2024
Response from Ashley, AGM on 2024/2/10
Thank you for your review!

10/10 Excellent

Debra

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 2024/3/21
Thank you for the review!

4/10 Poor

JAMES

Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 2024/3/21
Thank you for the review. we hope your next visit to the area is a better one.

2/10 Terrible

Lorraine

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Look for another hotel
This hotel needs to be torn down! Your company should be ashamed.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/2/4
Thank you for your review. We are sorry that you did not find the accommodations satisfactory.

6/10 Okay

barb

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/2/1
Thank you for your review.

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at the front desk so friendly
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/27
Thank you for your wonderful review!

8/10 Good

Ashley

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 2024/3/21
Thank you for the review!

4/10 Poor

Hollie

Stayed 2 nights in Jan 2024
Response from ABVI on 2024/2/14
Thank -you for your stay!

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/2/10
Thank you for your review!

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CB on 2024/1/18
We are sincerely glad you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but clean accommodations. I would stay there again.
Stayed 2 nights in Jan 2024
Response from cb on 2024/1/14
Jennifer,We are glad you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

Sister Walisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashley, AGM on 2024/1/13
Thank you for your review!

10/10 Excellent

rocky

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/10
Thank you for your review!

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/10
Thank you for your review!

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service, amenities
Stayed 5 nights in Dec 2023
Response from Ashley, AGM on 2024/1/10
Thank you for your review!

8/10 Good

Elizabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a nice large armoire/entertainment stand. Had room to hang clothes, shelving, drawers and a mini fridge. Beds were a bit firm but not too bad. Pillows were very soft- i prefer slightly more firm pillows personally. Breakfast had a few options. Not a ton- but also not super restrictive either. Biggest downfall was no elevators and we were on the second floor. I knew there was no elevator before booking It wasnt too bad taking our luggage up and down though. Also no pool. Also knew this was a possibility. (We verified after we booked. It took staff a bit of time to check us in and make 2 door keys. However they did get it accomplished. Just took twice as long as someone would expect. Overall i was happy with the pricing and what we got for it. Would consider staying here if we needed to in the future.
Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 2024/1/10
Thank you for your feedback! We appreciate your honest review of our hotel. We do have new staff at the front desk and very much appreciate your patience and understanding of your check in taking longer than expected. We hope to see you again in the future!

8/10 Good

Anthony

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/10
Thank you for your review!

10/10 Excellent

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
the motel on the outside is beautiful. the pool was smaller than expected and the amnesties are spread throughout the property which is an awesome way to see the other building.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/10
Hello Lori, we are wondering if maybe your review is for another hotel? We do not have a pool at this hotel.

8/10 Good

Alexander

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Ashley, AGM on 2024/1/10
Thank you for your review!

8/10 Good

Lyette

Stayed 1 night in Dec 2023
Response from Ashley, AGM on 2024/1/27
Thank you for your review!

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service
This is an excellent low cost, no frill but basic accommodation. The check-in clerk was very helpful and I was able to get my military discount. The motel isn’t fancy, but is clean and a great place to rest for the night when you’re moving on the next day. I plan to use this group of motels again when travelling.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 2024/1/10
Thank you so much for the positive feedback. We look forward to having you stay with us again.

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older hotel but served our needs. We appreciate that they had a small breakfast area. However, the packaged French toast was not refrigerated or kept frozen as the packaging instructed. I let the front desk know about it. Overall good experience and would stay again.
Stayed 2 nights in Dec 2023
Response from Ashley, AGM on 2023/12/26
Thank you for your review and feedback. We appreciate you letting us know about the French toast, we will get things rearranged so that it stays cold during breakfast hours. Thank you for staying with us!