「Old style Balinese hotel, well maintained. Staff are super friendly and helpful and any requests actioned immediately. Beautiful beach, comfy sun loungers. A peaceful and tranquil hotel right in the centre of north Sanur. Would definitely choose this hotel again without doubt.」
「The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. 」
「We were for the 3rd time in our holiday (Oct 2026) at Sanur House and it was just a homecoming. The hospitality and warmth of the staff is magnificent here.
They think along with you, they had arranged again that we could go to our favorite cabin and for the last day they were able to arrange that we could use a standard room before we leave in the evening. Relax the last few hours and take a nice shower. Top arranged👌
We have eaten in different places during the 3 weeks of vacation and I can...
「The staff were amazing. Nothing was too much trouble for them. They were always smiling!
The air conditioner in our room was leaking water onto the floor on our arrival. We reported it and it was fixed immediately.
The tv did not work but on reporting it, it was replaced by another.
The tap in the wash basin was extremely loose but was attended to after we reported it.
The room was very clean and the housekeeping staff did a very good job!」