"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The property was exceptionally clean and the staff were friendly and very willing to provide the necessary assistance.
The shuttle service was accommodating and was not "rigid" in their delivery of service.
The property was exceptionally clean and the staff were friendly and very willing to provide the necessary assistance.
The shuttle service was accommodating and was not "rigid" in their delivery of service.
ZARIA
Reviewed September 5, 2024Reviewed September 5, 2024
Overall we had a great experience. The staff was accommodating and allowed us to check in 30 mins earlier, based on my request. The service was exceptional, dinner at The Exchange was great, there was a minor incident that occurred; however, it was handled well by the management. The pool hours from 7am to 11pm, which allowed us to take a swim after dinner. Also the pool depth and dimensions are perfect for children and for accomdating multiple familes and maintaining social distancing....
Overall we had a great experience. The staff was accommodating and allowed us to check in 30 mins earlier, based on my request. The service was exceptional, dinner at The Exchange was great, there was a minor incident that occurred; however, it was handled well by the management. The pool hours from 7am to 11pm, which allowed us to take a swim after dinner. Also the pool depth and dimensions are perfect for children and for accomdating multiple familes and maintaining social distancing....
This was my first time ever traveling to Trinidad and Tobago. So I was extremely excited and a bit nervous. Going to another country at times you run into all types of people, some good some bad! I was very fortunate that I ran into all the good. Ms.Veejaintee and her family was the best. From picking me up at the apart to dropping me back everything in between was like staying with family. I was in town for carnival and didn't really have an idea of what I was really going to do as far as the...
This was my first time ever traveling to Trinidad and Tobago. So I was extremely excited and a bit nervous. Going to another country at times you run into all types of people, some good some bad! I was very fortunate that I ran into all the good. Ms.Veejaintee and her family was the best. From picking me up at the apart to dropping me back everything in between was like staying with family. I was in town for carnival and didn't really have an idea of what I was really going to do as far as the...
Carl
Reviewed February 26, 2023Reviewed February 26, 2023
VERY NICE WELCOME BY OWNER. PLACE IS ACCESS OF A MAJOR HIGHWAY. LOVELY LOCATION, FLOWERS ETC. ROOMS ARE VERY COMFORTABLE WITH BOTTLE WATER. JUST A NOTE THEY SHOULD PUT TO OR MORE LOCAL BEERS IN THE MINI FRIDGE AS A WELCOME. TRINIDAD LOCATION NICE, BEAUTIFULL AND SECURE.
VERY NICE WELCOME BY OWNER. PLACE IS ACCESS OF A MAJOR HIGHWAY. LOVELY LOCATION, FLOWERS ETC. ROOMS ARE VERY COMFORTABLE WITH BOTTLE WATER. JUST A NOTE THEY SHOULD PUT TO OR MORE LOCAL BEERS IN THE MINI FRIDGE AS A WELCOME. TRINIDAD LOCATION NICE, BEAUTIFULL AND SECURE.
Nice hotel in a quiet location wit few fast food restaurants close by not far from major streets lik 4mins from airport staff is the 24hrs the day wit anything need place is clean only thing I didn’t lik was the noise durin the day lik they was workin on the room so it’s impossible to sleep after comin in from a long nite
Nice hotel in a quiet location wit few fast food restaurants close by not far from major streets lik 4mins from airport staff is the 24hrs the day wit anything need place is clean only thing I didn’t lik was the noise durin the day lik they was workin on the room so it’s impossible to sleep after comin in from a long nite
bevon
Reviewed February 7, 2018Reviewed February 7, 2018
I love this hotel. It's in the middle of Port of Spain and San Fernando. The staff and the owner are very friendly. The comfort of this hotel is really nice. The main street to the hotel is very busy but once you are inside your room it's very quiet. This was my second stay here. The first time there was a continental buffet breakfast but now breakfast is made to order. Check out this place and see for yourself. The rooms are exactly as in the picture.
I love this hotel. It's in the middle of Port of Spain and San Fernando. The staff and the owner are very friendly. The comfort of this hotel is really nice. The main street to the hotel is very busy but once you are inside your room it's very quiet. This was my second stay here. The first time there was a continental buffet breakfast but now breakfast is made to order. Check out this place and see for yourself. The rooms are exactly as in the picture.
Greg
Reviewed February 15, 2017Reviewed February 15, 2017
I don't usually write reviews, but Luxeley Hotel truly deserves one.
From check-in to check-out, everything was seamless. The customer service was exceptional and a special shout-out goes to Tania at the front desk. She is the definition of outstanding customer service. She was warm, professional, attentive to our needs, provided a tour of the facility and was genuinely caring. She made us feel welcomed from our very first conversation on the phone and that level of service continued throughout...
I don't usually write reviews, but Luxeley Hotel truly deserves one.
From check-in to check-out, everything was seamless. The customer service was exceptional and a special shout-out goes to Tania at the front desk. She is the definition of outstanding customer service. She was warm, professional, attentive to our needs, provided a tour of the facility and was genuinely caring. She made us feel welcomed from our very first conversation on the phone and that level of service continued throughout...
Pax Guest House is the oldest guest house in Trinidad, built in 1916 by the Benedictine Monastery. It's located 800 feet above sea level and therefore is cooler temperature-wise than staying in town, because there are wonderful breezes. The rooms are very simple and have air conditioning. Some have a private bathroom and others a shared bathroom down the hall. Oda was wonderful in answering all the questions I had as a first time visitor to Trinidad. Also, breakfast and dinner were both...
Pax Guest House is the oldest guest house in Trinidad, built in 1916 by the Benedictine Monastery. It's located 800 feet above sea level and therefore is cooler temperature-wise than staying in town, because there are wonderful breezes. The rooms are very simple and have air conditioning. Some have a private bathroom and others a shared bathroom down the hall. Oda was wonderful in answering all the questions I had as a first time visitor to Trinidad. Also, breakfast and dinner were both...
Very homey. Located in a residential neighborhood 6min from the airport. 24h gas station convenience store 10min walk away. Street food trucks around there too. Sushi on the premises.
Owner is very warm and friendly and accommodating.
Note the complimentary airprt shuttle has been discontinued which was my only disappointment.
Very homey. Located in a residential neighborhood 6min from the airport. 24h gas station convenience store 10min walk away. Street food trucks around there too. Sushi on the premises.
Owner is very warm and friendly and accommodating.
Note the complimentary airprt shuttle has been discontinued which was my only disappointment.
Returning home I wanted to feel at home, I wanted the amenities Ive grown accustomed to living abroad like the hot and cold water and air condition but I wanted to be in a house where I could take in the beautiful landscape of Trinidad. I loved the house layout, it was cozy, clean and tropical. I loved the plants, freah air, mango trees and outside living space. Nothing could beat a good home made breakfast like bake and buljol, freshly squeezed orange juice and the sweet pineapple, mango,...
Returning home I wanted to feel at home, I wanted the amenities Ive grown accustomed to living abroad like the hot and cold water and air condition but I wanted to be in a house where I could take in the beautiful landscape of Trinidad. I loved the house layout, it was cozy, clean and tropical. I loved the plants, freah air, mango trees and outside living space. Nothing could beat a good home made breakfast like bake and buljol, freshly squeezed orange juice and the sweet pineapple, mango,...
Although it's a short 20-minute ride to Port of Spain and very close Maracas Beach, this beautiful spot gave you the feeling of having the whole island all to yourself. My room with a balcony overlooking the ocean and the common area were beaming with natural sunshine daily, and the flora surrounding the B&B and the walking trail made this place an instant favorite and a place I will absolutely return to. The Wi-Fi was exceptional for remote working, and the TT Rideshare App was perfect for...
Although it's a short 20-minute ride to Port of Spain and very close Maracas Beach, this beautiful spot gave you the feeling of having the whole island all to yourself. My room with a balcony overlooking the ocean and the common area were beaming with natural sunshine daily, and the flora surrounding the B&B and the walking trail made this place an instant favorite and a place I will absolutely return to. The Wi-Fi was exceptional for remote working, and the TT Rideshare App was perfect for...
james
Reviewed October 31, 2024Reviewed October 31, 2024
The entire experience was wonderful with extremely helpful staff who were
friendly and knowledgeable. With access to nearby transportation which was
convenient for traveling to most locations and with great shopping especially
the mall and bank within walking distance made staying at the hotel a pleasure.
Definitely recommend staying there
The entire experience was wonderful with extremely helpful staff who were
friendly and knowledgeable. With access to nearby transportation which was
convenient for traveling to most locations and with great shopping especially
the mall and bank within walking distance made staying at the hotel a pleasure.
Definitely recommend staying there