Excelente vista al lago, habitación limpia y confortable
Veronica
於 2025 年 3 月住了 2 晚
6/10 一般般
Elizabeth
家庭旅遊
2025 年 6 月 8 日
There was a bar next to the hotel and it was extremely loud till about 2am and the top of the windows in the rooms have mesh so you can hear everything. I’m guessing that’s why there’s a big jar of earplugs in the front desk. In addition, there are ants everywhere and kept coming into our room. The staff is very friendly but it’s not a place if you’re looking to rest.
Elizabeth
於 2025 年 5 月住了 2 晚
6/10 一般般
Brendan
2025 年 6 月 1 日
喜歡:員工素質
Brendan
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Elisbeth
2025 年 6 月 1 日
Elisbeth
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Carly,Brick Township
2025 年 4 月 27 日
Carly
於 2025 年 4 月住了 2 晚
4/10 不太好
Ashley
2025 年 4 月 23 日
Our check-in experience was rather terrible. Expedia apparently messed up our reservation and one of the rooms we booked was unavailable - the hotel was also fully booked so this was a problem.
While Guy, the manager of the property, was fabulous and truly did his best to make our group comfortable and enjoy our stay, the woman at the front desk was inadequate. Without Guy's direct supervision, she was either unable or unwilling to work with us regarding our stay. We had to pay a higher premium than what we booked AND we ended up having to put two grown women on a pullout couch in our bedroom as our original reserved room was not available the final night.
The final issue we had was that the hostel next door was blaring music until 3AM or 4AM at times. It was VERY difficult to fall/stay asleep.
Overall our stay was fine, just severely disappointed with the service specifically from the woman at the front desk.
Ashley
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Cesar
2025 年 4 月 19 日
喜歡:員工素質
Did not like the hotel
Cesar
於 2025 年 4 月住了 2 晚
6/10 一般般
Erik
情侶出遊
2025 年 4 月 14 日
喜歡:整潔度、員工素質和設施服務
Love the aesthetics, the vibes and where is located. Lacked maintenance and the pool was dirty and foggy during mid day. Customer service could’ve been a little better. Also all the seat cushions were very dirty. Better maintenance and cleanliness wouldve put it at 4-5 stars
Erik
於 2025 年 4 月住了 1 晚
10/10 有夠讚
yara
2025 年 3 月 29 日
yara
於 2025 年 3 月住了 2 晚
6/10 一般般
Christina
2025 年 3 月 20 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Staff was super nice. The headboard of the bed was black and was supposed to be white. Very dirty. Decorative pillows were also dirty.Shower goes on by itself in the middle of the night.
Christina
於 2025 年 3 月住了 2 晚
2/10 很糟糕
W Ross
2025 年 3 月 12 日
不喜歡:整潔度
The staff was good but outside of that it was terrible.
W Ross
於 2025 年 3 月住了 4 晚
6/10 一般般
Sindy
情侶出遊
2025 年 3 月 6 日
Too expensive for a small resort.
Sindy
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Karen
團體旅遊
2025 年 3 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌.
10/10 i would definitely return and would recommend!
Karen
於 2025 年 2 月住了 4 晚
8/10 不錯哦
Lacie
團體旅遊
2025 年 2 月 28 日
喜歡:員工素質
A cute place but definitely over priced. The shower clearly had previous water damage and it bubbled when you stood in it and leaked all over after showering. Beds are hard and there is no AC. The staff were extremely nice and helpful though. Breakfast and coffee every morning were very good.
Lacie
於 2025 年 2 月住了 4 晚
8/10 不錯哦
Jared
2025 年 2 月 28 日
喜歡:員工素質和客房舒適度
Jared
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Sasha
家庭旅遊
2025 年 2 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a great stay!
Sasha
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Sebrina
團體旅遊
2025 年 2 月 22 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Hostel Thumbs Down
We had a two night stay. We had no electricity or water. The electricity was flickering. The few minutes the water came on it did not get hot. Our first night was in the hostel on the top bunk. It was awful! The second night we were able to upgrade to a king size bed room. It was better but still no hot water. Needless to say, no shower. The property is pretty to take pictures. Within walking distance to restaurants. Tuk Tuk transportation available. Breakfast was okay.
Sebrina
於 2025 年 2 月住了 2 晚
6/10 一般般
Shakela
2025 年 2 月 21 日
Shakela
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Paul
2025 年 2 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Paul
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Rose
2025 年 2 月 15 日
喜歡:整潔度
Rose
於 2025 年 1 月住了 1 晚
4/10 不太好
Cindy
2025 年 2 月 14 日
不喜歡:整潔度和住宿環境和硬體
Cindy
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Narjis
2025 年 1 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Narjis
於 2025 年 1 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 1 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome hotel!
Super cute tropical oasis with amazing view of the lake and surrounding mountains. Nice comfortable rooms with patios and cute pool. A short easy walk from the center of town, in a quieter spot. Incredibly friendly and accomodating. Can't recommend enough. Hope to be back soon.
真實旅客
於 2025 年 1 月住了 4 晚
6/10 一般般
Nigel
家庭旅遊
2025 年 1 月 7 日
喜歡:整潔度和員工素質
There was constant noise from the hotel bar and surrounding bars/restaurants, which made it difficult to sleep
Nigel
於 2025 年 1 月住了 2 晚
6/10 一般般
真實旅客
2025 年 1 月 2 日
不喜歡:整潔度和客房舒適度
Extremely overpriced party hotel
First of all this is a hostal with dorms as well as rooms and it's a party hotel. No one mentioned this! There's loud music until 3am every night and then the music starts again at 8am. If you are in a suite you'll be right near the speakers so won't get any sleep. Grounds are nice. Rooms are tired. Bed is hard. No bugs, unless it rains then spiders and beetles come under the door as nothing seals properly. Whatever you ask the hotel staff for, it's a no. Food is nice. Rooms are cold (I was there Dec/Jan) and had to ask for more blankets. Cleaning is poor. It's extremely overpriced and not peaceful