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"The room was immaculate and staff helpful and happy. There is no arcade on property as the listing suggests. The outdoor poor area and the back courtyard with coy pond are beautiful. There are cute little places throughout the hotel for photo ops! The bar/cafe has limited menu-card only, they do accept cash tips. Housekeeping will only clean your room if you ask. The food and coffee were delicious. Room service was delayed and our food was cold but they were very apologetic about the mix up. Great location and they do have a shuttle but we did not use it, we had a rental car and once you check in-you use your key card to get in and out of the parking garage and you are billed for parking after you check out. Overall a wonderful stay and we would totally stay there again whenever we are back in the area!!"

"Was upgraded. Cleaning occurs relatively late"

"Great stay. The welcome drink was very nice. The hallway smelled fresh and clean. Staff were wonderful. Close less than 10 minute walk to the free tram to Universal Studios. Definitely staying every year. "

"From the reception desk to the restaurant/bar we received to most amazing service. The rooms are large and the convenience of the convention center being attached to the hotel made our trip to The Hollywood Show simple. Great job! "

"Clean and quiet "

"This is a quaint little place on the same tier as a roadside motel. They have a consistent theme and the property is well maintained. One of the few hotels in the area of feature free parking for guests, and with plenty of great dining options right next door. Would stay here again."

"Yes"

"Great customer service and a very comfortable stay. "

"Room was spacious and clean. Staff was friendly and there was agood amount of options for breakast which did change across the two days we stayed there. Location was quiet and only about 15 min from Universal Studios."