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This was my first time outside the USA and I couldn’t have picked a better place. The staff was super friendly and helpful. I would definitely recommend this hotel to anyone staying in Saga. We got the breakfast package and we’re able to mix it up everyday. My wife and I tried almost everything and they were all delicious. They also have a fully stocked lounge with snacks, sodas, beer and even a small selection of liquor. Not speaking the language was no problem as they have iPads and use Google...

The hotel staff from registration to exit were all completely helpful and polite. They assisted this American traveler with various questions about location of places, how to get cabs and always had a friendly smile when coming in to the lobby. The breakfast, included in the price, was ample and delicious.

The place is great. It is the next a train station with many shops around it. You can find food and almost any essential stuff there. Hotel staff was courteous and helpful. Breakfast was nice too.

It was very comfortable and the breakfast was good too. Very stylish and open. I did enjoy the family kart in the hotel too.

The staff was great. We were a little confusing, so it was great that we were able to make it work.

make you feel comfortable, very nice have automatic machine free for the hot coffee & ice or hot green tea 24hrs.

Excellent place and a primo location. The places (we had two groups each staying in separate dwellings) were a slice of more authentic Japan nestled in a picturesque neighborhood. Our only challenges related to some difficultly getting in the places and one place not being ready when we check in. They allowed for a little later check out time on the one place but felt they could have extended it to both since we were all affected by the delay. Otherwise, things got handled well and they we’re...

Convenient basement connection to the subway and JR trains

Perfect for families. This location is right on the edge of lively areas but just a short walk to everything you want or need for kids and adults. The staff was also very helpful and we’re happy to accommodate every step of the way with the best attitudes.

The Hamilton is a unique fusion of British Stately Home turned Inn, and Japanese hot spring spa. It sits on the steep side of a hill, making the entry challenging for those with mobility limitations. Once inside, however, the building is fitted with ramps and an elevator. Staff are alert for arrivals, come to the parking lot to help position the car and bring your luggage inside. Check-in takes place seated in elegant chairs in the parlour, with a choice of juice or sparkling wine to refresh...

This hotel was very nice! While the room I picked was rather small, it was the perfect place to sleep while exploring the area. I love how close it was to such a big mall & many restaurant choices. Also about a 15 minute walk from the train station, or if you drive they do provide parking passes! Would 100% recommend :)

Fantastic staff, fantastic hotel. The bar was immaculate. Price for a hotel that nice was a steal