「This property is absolutely beautiful. The pool is fantastic and the staff are really kind. It's in a beautiful part of the country. That's very quiet. Definitely visit the turtle conservation while you're there. No you must organ breakfast in advance if you want to eat that place.」
「The staffs are super friendly and helpful. The view from the room is fabulous, we’ve got a room with private pool facing the ocean. The whole villa locates in a rice field, it’s totally separated from the busy Bali, which is good, like a hidden paradise. 3 mins walk to the stunning beach. 」
「Lovely friendly staff super close to beach - didnt try food pool was nice to sunbathe at only stayed 1 night - great spot , was attending wedding close by and the rooms there were 3 times price and this hotel was lovely and 3rd price- highly recommend 」
「Séjour très agréable.
La villa est vraiment spacieuse, avec piscine privée sans vis à vis.
Le restaurant de l’hôtel propose une offre large, international à indonésienne. Les repas sont bons mais peu copieux (homme avec un bon appétit). 」
「We stayed here at the end of our 2-week Bali/Lombok trip and it was simply wonderful. Beautiful decor, our room was spacious and tastefully furnished, and the staff were really helpful and kind (especially Gede :)). Very peaceful and away from everything else. Very close to Tihingan, Klungkung, if you are keen to buy gamelan :) And close to delicious local seafood fare at Pantai Lebih.」
"The furniture are old. There were wood lices found.
No hook in the bathroom.
No USB port installed.
The toothbrushes were broken.
The breakast restaurant was chaotic and messy. Food was not refilled fast enough.
Not enough escalators, waiting time for escalator was long. "
"If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance.
The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened.
It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website.
Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem.
We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families."
