萊蘭高地出租度假屋

「Check in was a nightmare. Parking garage has a short in the keypad. You pay for parking and have to be routed through multiple building to reach your actual apartment. There are zero signs in the parking area to navigate the property and no one but an 800# to ask for help. We paid for non refundable room and still left early! No price on peace of mind. No toddler friendly bars out the front door.」

「The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

「You MUST change the bed....it was HORRIBLE. I will not be back and have told family about the situation. The instructions for entry were TERRIBLE and the people working at the facility say they ALWAYS have to help people and sure wish they were paid for working for you.」

「It was what was lacking from the listing that was the problem-- there were 20 sketchy steps from the sidewalk to the front door. Those were not mentioned. We're 81 and 78. Stairs in general are things we try to avoid, but these were covered with leaves, ivy encroaching on the lowest set and with ridiculously low hand rails. Since there's no off-street parking, using the scary stairs was mandatory. The house was fine, but getting in and out was not.」

「Convenient location to the city. Lots to do within a short 20 - 30 minute drive. We were visiting family that was within 10 minutes. The apartment was comfortable and perfect for the 2 of us to have a quiet place to relax between trips and at night.」

「The house was very clean and had everything we needed. It is difficult to get up and down stairs if you have mobility issues. The neighborhood was safe and everyone we encountered was friendly.」