Search Country Houses in Russell

"Great Experience. Good breakfast. Great Staff."

"First room. I or the desk person had no idea on how to operate the tv in the room or what app to use to watch tv. 2nd room. Toilet was not bolted to the floor. Hair in the tub and sink. No phone cord connected. The tv got 6 channels all of them 1 hour behind actual time. No new channels all old ones. So much noise sounded like a gym in the hallway, i had to yell at the people out there. ice machine on 2nd floor did not work. No bathroom exhaust fan. Tv remote had no battery cover. The experience over all was horrible. I do not believe I will ever stay there again. "

"The room was fine, but the hallway had a very strong smell of cat urine"

"The property is lovely, the staff is top tier, Special thanks to Ms. Ricky for her amazing support and commitment to customer service. She was so helpful as it was my first of many stays in KY."

"Checked in was a breeze and got to room it was good, clean and comfortable. But when it came time to get clean towels and bed made, and trash to be emptied there was no one to do any of that, as they say the system changed. You spend lots of money to stay and can’t get room service. Then need to upgrade to more than one washer and one dryer. Thousands of people stay and have to wait to wash clothes only because you have 1/1 wagger and dryer. Overall everything was good"

"Breakfast was very good, would recommend to other travelers."

"This was one of the only hotels in the area and for over $100 a night we were very disappointed. No maintenance has been done to this place for years. There were water damage spots on the ceiling in our room. Missing tiles in the bathroom. The grout in the bathroom were very dirty. There were dirt spots on the linens. If we didn’t arrive so late and had more options we wouldn’t have stayed. "

"great breakfast, staff very friendly, good location, smaller than expected bathroom but water pressure was best that we had on the week trip we took"

"Everything was great - would definitely stay again!"