Belmond Riviera Maya Hotels

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Top Riviera Maya Hotel Reviews

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

10/10 Excellent

"The rooms were super clean. The staff was super friendly. Food was amazing."

Occidental at Xcaret Destination - All Inclusive

8/10 Good

"The hotel was great but the experience with the Porter Airline was horrible they charge us for carry on luggage and expidia said it was included crazy like I end paying 145 usd plus 62 usd just for carry on luggage from now on I will never book with expidia or porter airlines"

Grand Palladium Kantenah Resort & Spa All Inclusive

8/10 Good

"We loved the resort. Beautifully decor, ambitious, very spacious and large. The quality of the food was great. The staff was very friendly and always smiling and helpful. There were a couple of things we were not happy with and it was the sales people always trying to sale timeshares to the point that we were even woken up to the phone aggressively ringing until we answered and the seaweed on the beach."

Unico Hotel Riviera Maya - Adults Only - All Inclusive

10/10 Excellent

"PROS: Attention to detail is incredible, from check in, dining, room service, and amenities, UNICO provides exceptional service. Food is incredibly delicious everywhere you go. If you have allergies or certain needs, they can accommodate. They have lots of healthy food options, vegetarian, and even vegan. If you have excursions, Cafe Inez can pack you a lunch to go! The gym is the best gym in any hotel I’ve been to. They offer a range of activities to do daily including things like crafts, live music, and games. CONS: - Security is lacking. They need police officers on sight in case of issues. - Their laundry service is outrageously expensive. Example: each sock comes out to around $3 PER PAIR because they charge per item. Same goes for their shops. Overpriced. - The beach is not appropriate for swimming due to seaweed. (But they have several pools). My pet peeve: FIVE people pitched a membership sale during our stay. Later, we were asked if we wanted to participate in a survey, but their real purpose for it is another chance to pitch a sale. At checkout someone else came to “survey” and ALSO pitched the “gift” with deposit. It got annoying towards the end that I was happy to leave. This was the last interaction I had with staff and it left a salty taste in my mouth."