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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Room service
  • Bar
The current price is NT$4,538
NT$5,219 total
includes taxes & fees
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)

Highlights

Patio
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 366 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 474 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Accessible 1 King

Highlights

Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • Sleeps 5

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

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About the neighborhood

Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 8 min walk - 0.7 km
  • Queenstown Beach - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Upscale eco-certified hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services, and car rentals on site at Copthorne Hotel & Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), bicycle parking, and concierge services
  • A front-desk safe, luggage storage, and 1 meeting room
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms offer comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

Is Copthorne Hotel & Apartments Queenstown Lakeview pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 2025/8/8, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 2025/8/19 start from NT$4,538, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel & Apartments Queenstown Lakeview?

Self parking is free at this property.

What time is check-in at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-out is at 10 AM.

Where is Copthorne Hotel & Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this eco-certified hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

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Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, just outside the towncentre
Stayed 4 nights in Jul 2025

6/10 Okay

Jonathan

Good location
Stayed 4 nights in Jun 2025

8/10 Good

Feona

Liked: Cleanliness, staff & service
The proximity to the town centre was great, however the hotel is a little tired and could do with a spruce up. Is clean and tidy though.
Stayed 6 nights in Jul 2025

8/10 Good

Daylan

Liked: Cleanliness, staff & service
Disliked: Amenities
Its pretty dates accommodation, like it wouldve been exactly in 1988, but spacious room and perfect for a travelling family. Would stay there again
Stayed 6 nights in May 2025

2/10 Terrible

Ketan

Liked: Staff & service
Disliked: Amenities
Good location. Room condition is ok but bathroom need some renovation specially shower flow is very slow and hard take proper bath.
Stayed 4 nights in Jul 2025

8/10 Good

Kesha

Liked: Cleanliness, property conditions & facilities
Lovely view, lovely staff, free parking available, and short walk into town. Shower pressure a bit low.
Stayed 4 nights in Jul 2025

10/10 Excellent

Niharika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location on Frankton road. Rooms were spacious quiet and warm. Car parking is free.
Stayed 1 night in Jun 2025

10/10 Excellent

Lifesgood

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here in the Copthorne Appartments catered to our family of 5 easily. Ammenities were great staff were very helpful and friendly loved that there was a bar and restaurant on site available every day in the afternoons. Close to town enjoyable walk. Thank you to all the staff for making this trip easy non stressful and relaxing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, amenities
Great view! Breakfast was good too. The rooms did squeak like I was walking in a haunted house though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalie

Liked: Amenities
Lovely views, lovely staff, I’d definitely stay here again
Stayed 3 nights in Apr 2025

8/10 Good

MIchael

Liked: Cleanliness, staff & service
Shower was old and mixer needed replaced - either scalding or freezing water - would have been dangerous for children Bed nice and comfy and room spacious and clean just old
Stayed 2 nights in Jul 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for familes and groups

We had a very nice stay here. Nothing fancy but everything was clean, rooms spacious and kitchen was well equipped and the walk into city centre was about 10 mins.
Stayed 4 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with lovely views and the bus stop right outside the door.
Stayed 2 nights in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, amenities, property conditions & facilities
Great property with lovely spacious rooms and deck
Stayed 1 night in Apr 2025

4/10 Poor

Priya

Disliked: Cleanliness, property conditions & facilities
Our stay was okay overall – the apartment covered the basics and was fine for a simple, no-frills visit. However, there were a few cleanliness issues that let it down. We noticed some marks on the towels and pillowcases, and there may have been fleas or something similar in the beds as we left with some itchy bites If you're just after somewhere to sleep and aren’t too fussed about the details, it does the job – but don’t expect anything beyond the essentials.
Stayed 4 nights in Jun 2025

8/10 Good

Nicola

Liked: Staff & service
Close enough to town, about 10 minute walk and have to walk back up the hill. Clean and comfortable room. Hotel a little dated but fine. Nice staff.
Stayed 2 nights in May 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

6/10 Okay

tania

Disliked: Amenities, property conditions & facilities
Have stayed here about 9 years ago, the facilities haven’t changed or been updated. Our apartment was freezing as no heat pumps just wall panel heaters. Slightly disappointed, it’s sad because it’s in a fantastic location.
Stayed 2 nights in Jun 2025

6/10 Okay

Sanchi

Rohan was very helpful but housekeeping did not do a great job at cleaning the rooms.
Stayed 1 night in Jun 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, with a fantastic view.across the lake to the mountains.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fawaz

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in May 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit outdated but large enough for two adults and two children. Well located, five minutes walk to Queenstown Garden and city centre. Free parking at a first in first served type of way but they have lots of parking spots available. Staff was very friendly and helpful The only downside was the noise of some very inconsiderate guests (not the hotel’s fault but I’m pointing it out as the walls are thin and if your room is next to some noise guests, expect no sleeping for your entire stay) Other than that, the hotel is quite nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on lake and really appreciated the parking
Stayed 1 night in Feb 2025