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Reviews of Howard Johnson by Wyndham Portsmouth

2 out of 5
Howard Johnson by Wyndham Portsmouth
383 Woodbury Ave, Portsmouth, NH

Reviews

8.4

Very Good

Rating 10 - Excellent. 436 out of 1000 reviews" "
Rating 8 - Good. 404 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmine, Chatham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near highway, clean, well kept, friendly staff. We just take an Uber into Town center. A repeater.
Stayed 1 night in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Second time there and good service and convenience
Stayed 2 nights in May 2024
Response from Robbin GSM on 2024/5/26
Hi Janet Thank you for your great review We hope to see you again soon

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant stay. Convenient and has many facilities including a workout area.
Stayed 1 night in May 2024
Response from Robbin GSM on 2024/5/24
Hi DonaldThanks for your great review.We hope to see you again soon.

10/10 Excellent

Chanlere

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Alright I suppose besides the police harassing the couple who were outside one evening smoking
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/5/24
Hi ChanlereThank you for your nice review.We hope to see you again soon.

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good bed and pillows. Friendly staff. A good property for the price.
Stayed 1 night in May 2024
Response from Robbin GSM on 2024/5/19
Hello Randy Thank you for your great review We hope to see you again soon.

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff and comfortable room
Stayed 1 night in May 2024
Response from Robbin GSM on 2024/5/11
Hello And thank you for your great review we hope to see you again soon

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place after a long day
Stayed 1 night in May 2024
Response from Robbin GSM on 2024/5/8
Hello Thank you for your great review.And we hope to see you again soon.

10/10 Excellent

Susan, Newburyport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay. Clean, Friendly, -- Perfect and right off the highway
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/5/2
Hi SusanThank you for your great review.We hope to see you again

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Robbin GSM on 2024/5/1
Thank you for your great review

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean accomodation. Nice room decoration.
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/5/4
Thank you for your great review we look forward to seeing you again

8/10 Good

Nikos

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Robbin GSM on 2024/5/1
Thank you for your great review

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was bare bones minimal, bread was stale, condiments old, no milk or orange juice.
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/5/1
Thank you for your review we are working on getting more items for breakfast

10/10 Excellent

Christina, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel has been completely redecorated in fun, colorful mid-century modern decor. The vintage HoJo wall art adds to the pleasant atmosphere. The staff are friendly and accommodating—all in all a nice change from the shabby budget motels I’ve been staying in. If only they still had the fried clams….
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/22
Hi Christina Thank you for your great review

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service
Nice staff. Comfortable large bed. Clean room. Good parking.
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/21
Hello HeatherThank you for your nice review

10/10 Excellent

Tina

Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/5/8
Thank you Tina for your Greta review and we hope to see you again soon

10/10 Excellent

Ines

Traveled with partner
Very accessible to all interests points
Stayed 3 nights in Apr 2024
Response from Robbin GSM on 2024/4/17
Thank you for your great review

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations! Everything we needed to make our trip great!
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/18
Thank you for you nice review

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat hotel that was in a good location to be along the coast of Maine and New Hampshire
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/17
Thank you for your great review

10/10 Excellent

Keith, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly. We did not have any issues so not sure about resolving problems but overall the room was great value for our needs
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/17
Thank you for your great review

6/10 Okay

Layni

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Took 3 rooms before we got one that didn’t have wet carpet. When they say limited dining for breakfast- they mean limited. Bagels and cereal.
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/17
I do apologize for the carpets being wet

10/10 Excellent

Rebecca

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quit and the e breakfast was good. I like that it was affordable and close to the mall. Customer service was great! :)
Stayed 1 night in Apr 2024
Response from Robbin GSM on 2024/4/12
Hi Rebecca,Thank you for your great review.We hope to see you again soon

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, but was a comfortable stay with pleasant staff!
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/26
Hi Jessica Thank you for your great review

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Older building. Room furniture uncomfortable. Good location. Staff very good.
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/22
Hi Scott Thank you for your review

8/10 Good

Dawna, Ocala

Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/4/10
Hi Dawna Thank you for your great review and we hope you will stay with us again

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Nice location right off the highway. Nice continental breakfast. Clean facility. Friendly staff.
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/17
Hello William Thank you for your great review

10/10 Excellent

Tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very friendly
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/17
Hello Tasha Thank you for your great review

8/10 Good

Susan, Freeport

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was terrible and needs to be replaced desperately
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/17
Hello SusanI do apologize for the mattress we are in the process of replacing mattresses so I hope when you return you will have a better night sleep

10/10 Excellent

Nancy

Liked: Amenities, property conditions & facilities
No thanks.
Stayed 1 night in Mar 2024
Response from Robbin GSM on 2024/3/12
Nancy thank you very much for your great review. We hope to see you again soon.

8/10 Good

keith

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Robbin GSM on 2024/2/27
Hello KeithThank you for your nice review.We hope to see you again when your in the area

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Robbin GSM on 2024/2/21
Hello David thank you for your nice review. We hope you will stay again when your in the area

4/10 Poor

linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non working room keys
We have been staying here for about 10 years/6-7 times per year. We also bring friends and family. This year, starting the weekend after Thanksgiving we started having issues with our rm key not working. Then again in Dec and again this wknd. If this doesnt stop, we will stay elsewhere.
Stayed 2 nights in Feb 2024
Response from Robbin GSM on 2024/2/18
Hello Linda I am sorry that you were having so much trouble with your keys please call the hotel Tuesday morning I would like to speak to you about this issue.

10/10 Excellent

CLINT

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Stayed 5 nights in Jan 2024
Response from Robbin GSM on 2024/2/18
Hello Clint thank you for you nice review

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good except its the second consecutive time that my room keys only worked the first time. Very annoying to me that the clerk tried to blame it on ME both times when we actually leave the second key inside the room!!! And only take one out with us 😡😡😡if it happens a third time we will stay somewhere else
Stayed 2 nights in Dec 2023
Response from Robbin GSM on 2023/12/24
Hello Linda I am so sorry that you’re having problems with your key.If you could call the hotel on Tuesday morning I will be there.

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Robbin GSM on 2023/12/24
Thank you for your great review

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2023
Response from Robbin GSM on 2023/12/24
Thank you for your great review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room comfortable Staff was friendly
Stayed 1 night in Dec 2023
Response from Robbin GSM on 2023/12/24
Thank you for your great review

10/10 Excellent

Julye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portsmouth HoJo
Easy access to highway and good food. Facility was super quiet so was able to get a good night’s sleep. Everyone was super friendly!
Stayed 2 nights in Dec 2023
Response from RobbinGSM on 2023/12/13
Thank you for your great review.I hope you have a great holiday season.

8/10 Good

melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robbin GSM on 2023/12/13
Thank you for your great review.I hope you have a great holiday season

10/10 Excellent

Marilyn, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Easy check in and out. Breakfast was much better than expected. Lots of clean towels. Privacy. Only issue was one of the housekeeping staff kept slamming the doors as the went to each room cleaning which was a little offsetting but other then that, a perfect stay. I will return.
Stayed 4 nights in Nov 2023
Response from Robbin GSM on 2023/12/9
Thank you for your great review.I hope you have a great holiday

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we entered the room, it smelled really nice - so inviting. The room was well cleaned which was so wonderful to see. The door frame in the bathroom could use a little dusting but not a big deal. The only thing I wish there was in the bathroom, was a drying rack/bar to hang our towels on after showering. It was would be nice if there are a ring or little nob by the mirror to hang a hand towel. We were nicely surprised that our room was tidied up while we were out shopping and got fresh towels and wash cloths. The only other thing and really there is not much you can do about due to lack of land space, is having more parking. When we came back Saturday night to park, we found only one place to park out back. I would not have felt comfortable with parking on the street. Over all, we were both very happy with our stay.
Stayed 2 nights in Dec 2023
Response from Robbin GSM on 2023/12/9
Thank you for your great review.I hope you have a wonderful holiday

6/10 Okay

kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Room109 is VERY NOISY!
Front Dest staff was great…. And room was clean! Unfortunately we were in a room directly outside the lobby entrance/main stairs/ elevator, and it was the noisiest room I’ve stayed in. Room 109 was not great for a relaxing stay! Hopefully next visit will be quieter!
Stayed 1 night in Dec 2023
Response from Robbin GSM on 2023/12/9
Thank you for your review.I hope you have a nice holiday

6/10 Okay

linda

Traveled with partner
Liked: Cleanliness
Well the ice machine wasnt working and the front desk couldnt give us any Two nights in a row our keys didnt work so we had to go down to the lobby to get a very unfriendly and unapologetic female to fix them. In fact she tried to blame the fact the keys didnt work on me 😡
Stayed 3 nights in Nov 2023
Response from Robbin GSM on 2023/12/3
I do apologize for your stay.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023
Response from Robbin GSM on 2023/12/24
Thank you for your review

10/10 Excellent

Rhona

Liked: Cleanliness, property conditions & facilities
Comfortable, clean, and unique deco
Stayed 1 night in Nov 2023
Response from Robbin GSM on 2023/11/20
Thank you for your great review and I hope you have a very nice thanksgiving

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly
Friendly staff
Stayed 2 nights in Nov 2023
Response from Robbin GSM on 2023/11/13
Thank you for your review

10/10 Excellent

jeannine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Michael at the front desk was so helpful. He suggest great restaurants and things to do. He made our experience great. There was ‘ something’ on the wall near the restroom that was very unappealing. Rm 205
Stayed 2 nights in Nov 2023
Response from Robbin GSM on 2023/11/13
Thank you for your great review

8/10 Good

Rachel Cantelo-

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , friendly helpful staff, clean room good beds, breakfast was not as big as some places but better priced rooms. Would stay again.
Stayed 4 nights in Oct 2023
Response from Robbin GSM on 2023/11/13
Thank you for your great review

2/10 Terrible

Julson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was alot, but something you guys need to keep in mind, a refund would be the right thing to do.
Stayed 1 night in Nov 2023
Response from Robbin GSM on 2023/11/13
Please call the hotel to discuss what was wrong with your stay

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Was pleasantly surprised by this hotel. Just picked it rand9mlt
Stayed 1 night in Oct 2023
Response from Robbin GSM on 2023/11/13
Thank you for your great review

8/10 Good

James A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience - would stay there again.
Stayed 1 night in Nov 2023
Response from Robbin GSM on 2023/11/13
Thank you for your great review