「The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least.
The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help...
「The motel is newly open. It has a Mediterranean themed finishing, with olive green as main tone. The room was very clean, with TV, fridge and coffee machine. The bathroom was very beautiful. It uses a self-check-in system. If you book prior you stays, you should be fine, just follow the instructions and you will receive the passcode. If we book it the same day, as what I did, best arrive before 5PM. I didn’t receive the check-in instructions, but I managed to meet a very helpful and friendly...
「The apartment is new, spacious and super clean. Two of the bedrooms and the balcony are facing the endless coastline of Kirra Beach. The beach has children’s playground and jogging tracks. Plenty of restaurants are nearby. So there is no need to worry about breakfast and dinner. The room service clean up daily and make up of beds was done in one of our 3 night stay. However, they forgot to replenish our laundry powder in one of the day. We cannot get back the laundry powder at night...
「We just stayed one night in here before an early departure flight. We came in late after a day at the Surfers Paradise. Staff was very kind to remind us of the time zone difference between Coolangatta and the Gold Coast airport. The room was quite large in terms of motel, and was very clean. A 5 minutes drive to a small hill top by the coast which offers great view of sun rise.」
