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They exceeded my expectations, the hotel itself is beautiful and it makes you feel super relaxed. The staff is super kind, the room was big and nicely decorated. I got a massage in my room with Lulú and it was amazing.

Very pretty hotel, in an excellent area. Very clean and great service.

El hotel y las habitaciones son sumamente cómodas y el personal es muy amable. Se encuentra en un punto muy céntrico con fácil desplazamiento a Zona Centro, Zona Americana y los principales centros comerciales.

Always a lovely stay, great central location, accommodating staff.

Super Clean , Everything brand new, Excellent Location, Food Excellent Staff is the Best.

Staff super helpful and accommodating rooms are comfortable property is blocks away from great restaurants as well as convenience stores, while offering 24 hr room service.

Great stay! Great staff!

We have stayed at the Portobello several times. The room we stayed in this time seemed newly redone, I loved the room, mirrors, bathroom and bed was good too. It can get loud due to the traffic, but that’s Guadalajara. Their breakfast is pretty good with several options. It is walking distance to downtown. All in all we totally recommend the Portobello.

Excellent place and the facility is pretty new and clean

Great location in Colonia Americana just one block from Avenida Chapultepec and its many restaurants, bars, coffee shops etc. Very efficient front deck staff and friendly bellmen and housekeeping staff. Good restaurant with breakfast buffet.

We enjoyed our stay and couldn't have picked a better spot! We walked everywhere and the area was safe. The only thing we didn't like was breakfast- there are better places around for breakfast if you are vegetarian or vegan.

It's a great property. It's a little bit off the beaten path. Ubers are pretty cheap from here. If you have done an all inclusive and are ready to step out a little bit into more of a real Mexico vibe without having to worry about safety concerns and the hustle of PV this is probably your place.

I love the place

I stayed at this hotel before and I can see the improvements they made. Everything is so clean and renovated.

What a truly remarkable place, such a gem of a hotel! This was a fantastic stay, albeit entirely too short. The attention to detail, the cleanliness, the service from staff are all without equal. I think my favorite part was the view from the room. It felt like old world meeting new world right out your window and overlooking the local plaza AND the Cathedral de Tepic taking center stage. Incredible! If I had to make mention of an area needing improvement, it would be recommending to guests...

Nice place to stay

The best place to stay around Guadalajara!!! Huge rooms, brand new, great views of the city!!!