Hotel Riu Plaza Guadalajara

Photo gallery for Hotel Riu Plaza Guadalajara

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Free minibar items, in-room safe, desk, iron/ironing board

Overview of Hotel Riu Plaza Guadalajara

Hotel Riu Plaza Guadalajara

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500

Explore the area

  • Popular LocationLa Minerva15 min walk
  • Popular LocationExpo Guadalajara18 min walk
  • Popular LocationLos Arcos de Guadalajara18 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)33 min drive

Choose dates to view prices

About this area

Guadalajara

Hotel Riu Plaza Guadalajara is located in Zona Expo, a neighborhood in Guadalajara, and is in a shopping district. Refuge Cultural Center and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include La Minerva and University of Guadalajara Assembly Hall. Check out an event or a game at Jalisco Stadium, and consider making time for Avienda Chapultepec, a top attraction not to be missed.

What's nearby

  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • Los Arcos de Guadalajara - 18 min walk
  • World Trade Center - 8 min drive
  • La Gran Plaza Fashion Mall - 8 min drive

Getting around

  • Santa Filomena Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

About this property

Hotel Riu Plaza Guadalajara

Luxury Guadalajara hotel in Zona Expo, near La Minerva
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 65 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Decapolis
  • Chardonnay

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1627 out of 2264 reviews
5 - Excellent 72%
Rating 4 - Good. 390 out of 2264 reviews
4 - Good 17%
Rating 3 - Okay. 134 out of 2264 reviews
3 - Okay 6%
Rating 2 - Poor. 45 out of 2264 reviews
2 - Poor 2%
Rating 1 - Terrible. 68 out of 2264 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel when we go to Guadalajara on business, very convenient and close to everything, spotless clean and excellent service from the valet to the concierge.
Stayed 2 nights in Aug 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is relatively new, but seems a bit worn-out, some facilities didn't worked like the elevator from parking to the lobby, never worked and when rains you need to go to the street, get wet and enter, another issue is the staff inconsistent training, some days the cleaning staff leaves no towels, and need to ask for more, other, the WC water box refills every 3 minutes I suppose it has a leak but at night the noise is inconvenient, also the water waste is not right This is the 4rh time I stay at a Riu facility across Mexico, similar experiences happened in all other hotels.
Stayed 10 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services provided in the hotel as well as staff were excellent
Stayed 4 nights in Jul 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an experience to stay at one of RIU's properties. You truly feel unique and special, everyone treats you with utmost respect yet friendly and even funny!! The environment/ambiance could not be better, its a true delight!
Stayed 2 nights in Jul 2022