Design Hotels Pacific Coast Highway hotels

"The staff for hotel front desk wan not cooperative "

"The location is very beautiful. The property sits on the water and has great views. The rooms are good size. The food was just ok, the location of the restaurant and bar are again very pretty . We waited 40 minutes one night to get some bread and a salad. We kept getting other people’s orders that we had to redirect . Overall a nice place but we didn’t get housekeeping one day for no reason . The hotel is disorganized and under staffed . The servers were all very friendly but frazzled as well ."

"It was loud"

"Great stay!"

"I stayed in a low price four person room on the 10th floor. Overall, I think it was great for the price, so a good value. There is AC and a thermostat to control the temp, which helped a lot, even in Feb! I try to be very quiet when other people are sleeping so it was complicated to be on the top bunk. Any time I needed something from my suitcase I needed to unlock the locker, take the suitcase out, put the suitcase on the top bunk, and climb up to do anything. There wasn't enough floor space to put the suitcase on the floor, except maybe in the entry area. My one main complaint would be that the shower water never got hot and the water flow was pretty low."

"Everything was fantastic!"

"There were no shuttles to Disney. Staff was rude when and did not give me appropriate room information. "

"Clean room"

"This hotel is central to everywhere we want to go in SF! Plus, we feel safe in this neighbourhood. We love the atmosphere at Union Square, and BART is close by for our trips out to the suburbs. The staff are always friendly and helpful. Our room was nice and clean, and our room requests were met 100%. We have stayed at the Handlery many times over the years, and will stay here again! Thank you!"