Best Western Ottumwa Inn & Suites

3.0 star property
Hotel in Ottumwa with free breakfast and a health club

Choose dates to view prices

Photo gallery for Best Western Ottumwa Inn & Suites

Standard Room, 1 King Bed, Accessible, Bathtub | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets
Property amenity
Reception
Lobby
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Best Western Ottumwa Inn & Suites creates a family-friendly atmosphere with its indoor swimming pool and playground. Guests appreciate the free breakfast to start their day, along with convenient in-room WiFi and bicycle rentals for local exploration.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
The current price is NT$2,020
NT$2,262 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Cribs/infant beds
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
2813 N Court Street, Ottumwa, IA, 52501

What's nearby

  • Iowa Heartland History Connection - 2 min drive - 2.8 km
  • Cedar Creek Golf Course - 3 min drive - 3.1 km
  • Memorial Park - 4 min drive - 3.5 km
  • Wapello County Historical Museum - 5 min drive - 5.9 km
  • Bridge View Center - 6 min drive - 6.6 km

Getting around

  • Ottumwa Station - 4 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Casey's General Store - ‬6 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Graham's Dairy Freeze - ‬4 min drive
  • ‪Warehouse Barbecue Co. & Brewhouse - ‬3 min walk

About this property

Best Western Ottumwa Inn & Suites

Property highlights
Consider a stay at Best Western Ottumwa Inn & Suites and take advantage of free full breakfast, dry cleaning/laundry services, and a health club. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • An indoor pool along with sun loungers
  • Free self parking
  • An elevator, a front-desk safe, and smoke-free premises
  • Coffee/tea in the lobby, a 24-hour front desk, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 10:00 AM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Hotel Ottumwa
Fairfield Inn Marriott Ottumwa
Fairfield Inn Ottumwa
Lexington Inn Ottumwa
Lexington Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn & Suites Ottumwa Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn Ottumwa
Lexington Ottumwa
Hotel Lexington Inn & Suites Ottumwa Ottumwa
Ottumwa Lexington Inn & Suites Ottumwa Hotel
Hotel Lexington Inn & Suites Ottumwa
Lexington Inn Suites Ottumwa
Fairfield Inn by Marriott Ottumwa
Lexington Inn
Lexington
Lexington Inn & Suites Ottumwa Ottumwa

Frequently asked questions

Does Best Western Ottumwa Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 AM.

How much does it cost to stay at Best Western Ottumwa Inn & Suites?

As of 2025/10/31, prices found for a 1-night stay for 2 adults at Best Western Ottumwa Inn & Suites on 2025/11/9 start from NT$2,020, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Ottumwa Inn & Suites pet-friendly?

Yes, Best Western Ottumwa Inn & Suites allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per day.

How much is parking at Best Western Ottumwa Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Ottumwa Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Ottumwa Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Ottumwa Inn & Suites located?

Situated in Ottumwa, this hotel is 27.1 mi (43.7 km) from Southern Iowa Fair.

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Best Western Ottumwa Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 174 out of 650 reviews
Rating 8 - Good. 186 out of 650 reviews
Rating 6 - Okay. 110 out of 650 reviews
Rating 4 - Poor. 83 out of 650 reviews
Rating 2 - Terrible. 97 out of 650 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It turned out to be very quiet even though there were two or three bus loads of teenagers on a sports related trip. It is just across the street from two very nice eating establishments.
Stayed 2 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here. Newer one in the area.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fourth time in as many years

Mayra at the front desk was professional and welcoming. All the amenities were available.
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Liked: Amenities, property conditions & facilities
It was great everyone was nice
Stayed 2 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Breakfast was very good.
Stayed 1 night in Oct 2024

2/10 Terrible

galen

Disliked: Cleanliness, staff & service, amenities
The room we were given had never been cleaned. The bed wasn't made and there was trash in the room
Stayed 1 night in Jul 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay. Pool was well maintained. Staff were friendly. Clean room. Would stay again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff. Good breakfast.

The staff was very friendly and helpful. We had easy access the highway and our destination the What Cheer Flea Market.
Stayed 2 nights in Aug 2022

8/10 Good

Steve

It’s clean and friendly staff. Very nice room.
Stayed 1 night in Mar 2024

10/10 Excellent

TOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay!

The lady at the desk was super nice, price was reasonable. Will stay again..Thank You
Stayed 1 night in Sep 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Only thing we was unsatisfied on was the beds are harder than we would of liked.
Stayed 1 night in Feb 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to find. Didn't really have anything that we didnt like.
Stayed 1 night in Sep 2024

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll stay here again.

Good simple breakfast with waffles and biscuits and gravy and usual continental breakfast items. Helpful front desk staff. Quiet.
Stayed 1 night in Oct 2022

8/10 Good

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering this is a "budget" hotel, it served the purpose of providing a clean bed and shower for the 3 days that my family was in town. The breakfast was better than I expected considering the price. I thought it was a good value.
Stayed 5 nights in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Room was quiet and can be darkened so you get the sleep you need. Serves hot breakfast, didn’t see the indoor pool being used by anyone. Service is friendly. Hotel is more business focused than family focused since not much within walking distance to do/see.
Stayed 1 night in May 2024

10/10 Excellent

Thailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful . When taking a shower the pipes was making a noise but otherwise room was very clean
Stayed 1 night in Mar 2024

6/10 Okay

john

Assigned handicapped room for some reason. Certainly clean and quiet. Shower control worked in reverse-should your check-in alerted me to this Staff accommodated cyclist with very early breakfast service Hotel Laundry not working
Stayed 1 night in Jul 2024

4/10 Poor

Kelly

Disliked: Amenities, property conditions & facilities
Didn't end up staying, we were there MAYBE 30 minutes and went somewhere else. I just felt very uneasy there. I didn't like the location. Our toilet didn't flush. The pool was too cold, even for my 7 year old. Overall, just not a comfortable environment. (Did not request a refund, just accepted my loss and left!)
Stayed 1 night in Mar 2025

2/10 Terrible

Danny

Disliked: Staff & service, amenities, property conditions & facilities
The pool we were told by the desk clerk was down for repairs for years, that is why we selected this motel ! The website never said the pool was down!
Stayed 2 nights in Sep 2022

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was sad.the refrigerator was frozen up,no clean towels and kept getting locked out of room cause the key card wouldn't work.
Stayed 3 nights in Jul 2022

2/10 Terrible

Travis

Disliked: Staff & service, room comfort
First off we had to deal with stomping and slamming of door upabove us til 2am my wife called tbe front desk and the manager
Stayed 1 night in Nov 2022

4/10 Poor

Winona

Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t stay here again!

This was the dirtiest room we’ve stayed in for a long long time! Nothing like they advertise! From the broken sink drain-mold gunk build up that you could see, to the dirt and grime on the floor, to the roach my husband found under a bag the morning we were to check out (we had no food in the room) to the mattress on the one bed that had a sinkhole in the middle- should’ve been thrown away. And their “quiet hours” meant nothing.
Stayed 2 nights in Jun 2022

4/10 Poor

Jaime

Liked: Room comfort

Bad Management Approach

This hotel's front parking lot is under construction or reparation. it is big enough to have been repaired in two phases. one side first, and leave the other for guests. It was a terrible experience to have to park on the dusty terrain and have to go around the parking walking on the dusty grass carrying your luggage. The lobby was messy, but it is understandable due to the construction work right is front of the entrance
Stayed 1 night in Aug 2023

6/10 Okay

Robert

Disliked: Cleanliness, room comfort

Absolutely disgusted

The bed was the most uncomfortable bed I've ever slept on. I had a 2 day reservation and the clerk deactivated the key cards after 1 night. Not a big deal but very inconvenient. The breakfast food was absolutely horrible. Sugar free syrup for the waffle was gross and the uncooked or microwave bacon could absolutely get someone sick. I could go on and on. Would NOT recommend this hole to anyone.
Stayed 2 nights in Feb 2024