Located in Naniwa, a neighborhood in Osaka, Apartment Hotel 11 Tsutenkaku is in the entertainment district. Orix Theater and Osaka Castle are cultural highlights, and travelers looking to shop may want to visit Nipponbashi and Dotonbori. Check out an event or a game at Kyocera Dome Osaka, and consider making time for Osaka Aquarium Kaiyukan, a top attraction not to be missed. Visit our Osaka travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Apartment Hotel 11 Tsutenkaku
This smoke-free apartment building features express check-in and express check-out. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a TV with digital channels. Free WiFi, a balcony, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Apartment Hotel 11 Tsutenkaku offers 72 air-conditioned accommodations with slippers and hair dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Digital television is provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (70 inch wide door)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request) (for a fee)
Virtual front desk
Location highlights
In an entertainment district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
72 units
Bed sheets changed on request
Housekeeping (on request)
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Check-out
Check-out before 10:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Housekeeping fee: JPY 3000
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments; cash is not accepted
Mobile payment options include: Alipay and WeChat Pay
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
11 Tsutenkaku Osaka
Apartment Hotel 11 Tsutenkaku Osaka
Apartment Hotel 11 Tsutenkaku Apartment
Apartment Hotel 11 Tsutenkaku Apartment Osaka
Frequently asked questions
Is Apartment Hotel 11 Tsutenkaku pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Apartment Hotel 11 Tsutenkaku?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Apartment Hotel 11 Tsutenkaku?
Check-out is at 10:00 AM.
Where is Apartment Hotel 11 Tsutenkaku located?
Located in Naniwa, this apartment building is steps from Tsutenkaku Hondori Shopping Street, Tsutenkaku Tower, and Spa World. Nipponbashi and Abeno Harukas are also within 15 minutes. Ebisucho Station is 6 minutes by foot and Dobutsuen-mae Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Apartment Hotel 11 Tsutenkaku Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 10 out of 15 reviews
10 - Excellent
10
Rating 8 - Good. 3 out of 15 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 15 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 15 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 15 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Ya Jen
2025/11/7
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean and decent size room, easy access in and out.
Ya Jen
Stayed 4 nights in Oct 2025
10/10 Excellent
Alfonso
2025/10/4
Liked: Cleanliness, room comfort, communication
Great stay
The place is great. Narrow like most rooms in Japan but enough space for what we needed. The location is excellent, it’s a 5 minute walk to the metro station and there are lots of restaurants in the area.
Very close to transport, shopping and the Osaka Tower. The room is a bit small for 4 people, but you are in Japan, so that is a very standard size.
Jeannette
Stayed 4 nights in Jun 2025
6/10 Okay
Ann
2025/10/27
Liked: Amenities, property conditions & facilities, communication
Overall it's good but we were assigned to the street facing room and there were people yelling on the street EVERY SINGLE NIGHT until past midnight.
Room carpet was sticky.
The place is super nice! Small, but that was expected. And we loved that there was a kitchenette and a washer in the room, they were extremely useful. Communication through the Expedia chat was fine, but their recommended chat didn’t work for me. Also, check in was a bit bumpy but they solved everything through the Expedia chat. Also, just a heads up: everything in the room is in Japanese only, so be sure to have a translator app. Overall a great experience
ANA
Stayed 8 nights in Jul 2025
10/10 Excellent
Lung
2024/10/28
Liked: Cleanliness, amenities, property conditions & facilities, communication