This 7 story hotel had 2 elevators, both broken. This was very frustrating as we had a lot of luggage and had to go up and down the stairs. Also, we were told breakfast was at 6:30, and made all our morning departure plans around that time, and when we got down there the manager told us they decided to do it at 7:00 instead. He did not seem to care about this at all. That was unhelpful, and we could not take advantage of the free breakfast. The whole reason we booked this place was because it had a sofa bed and the sofa bed was utterly unusable. The whole couch was collapsing in the middle, the mattress was terrible, dirty and worn through on the bottom. We did not use that sofa bed, another major inconvenience. Also, the entire hotel is permeated with an extremely strong disinfectant/air freshener smell which was so aggravating to my throat, I was up coughing all night. I would pick someplace else.