This hotel is extremely short staffed. I don’t blame the employees, they complain about it too. Often the one front desk employee is running to rooms to drop off towels, checking people in or making Starbucks coffee. GM and ownership take zero responsibility.
Rooms are aged, cleaning service is every other day and in our case, we stayed 7 nights for a baseball tournament and got service 2 of the 7 days. The one time our room was serviced, they left 2 towels in a room 4 ppl were obviously staying. King bed made and bunk beds went unmade. Floor not vacuumed.
Pool was not fun for the kids, over chlorinated and as a pool owner, I could tell they added too much muriatic acid - very unsafe. Ruined my daughter’s bathing suit.
$17 a day for parking never mentioned on website until check-in. So when you see you are getting a free shuttle to and from the parks, you are not it’s probably coming from that fee.
They advertise an in-house eatery called The Placery but this is not true.
Spend your hard earned money elsewhere, there are plenty of hotel in the area to choose from.