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"Higher-end classic Japanese hotel near Ginza area with comfortable room and good view of the city."

"We loved this hotel! It was so elegant and in such a nice location. It’s right next to the train station so it was very convenient. This was our first time leaving the country and they made the process so much easier for us. I highly recommend this place for first time travelers!"

"The hotel staff was friendly and helpful. Located with in a 10 minute walk of the train station. The hotel is a nice place to stay. "

"The staff was really helpful. We appreciated that it was close to transportation. Rooms were small, but we knew to expect that. "

"Very close to Shinagawa Station yet still a very quiet room. Lots of amenities nearby including restaurants, 7 Eleven, drug store... Only downside was the room was a bit warm and A/C was not very effective."

"Clean and spacious room and very friendly staff. I accidentally left some stuff behind and they kept my stuff for me. After calling them first to confirm, I was able to stop by a few days later to pick it up. I really appreciate the service and extra care. The hotel is away from the touristy spots. I enjoy the quietness of the neighborhood. A lot of local restaurants within walking distance. They were all very good. The hotel restaurant seems to be very popular as there is always a line. I only tried the breakfast buffet, which was really nice with good selections, especially the traditional Japanese breakfast options."

"Hotel maintenance is good in general. "

"Staff service was excellent. Room was nice and clean. View of the Tokyo Tower from our room was great. Tried the set course dinner at its Japanese restaurant and the food was disappointing - considering the high price we expected something better. "