Find hotels in Oak Forest, Charlotte

"Terrible costumer service."

"Clean room. Good water pressure. Dead bolt door lock was broken."

"They were great… my husband was celebrating a birthday and we had a lovely red velvet dessert in our room upon arrival. Beautiful hotel and great location! "

"Great breakfast.. Cool AC. conveniently located"

"I stayed a total of four nights. Most of the time I spent at this hotel was great. The last night I was there, someone was cleaning the room right next to mine at 10pm and it went until after 11pm!!! The cleaning cart was outside the door so I know it was someone cleaning and they were banging the wall with the broom or mop ( hard floors) or whatever and it would hit the wall so hard and the door would open and close a bunch and then things were hitting the door, etc. I was almost asleep twice when a loud bang hit the wall and then one on the door after that. I don’t think anyone should be cleaning a room that late and if you have to for some reason, maybe don’t rage clean and try to be as quiet as possible since people are paying to be there to SLEEP! It was extremely frustrating. I had to be up super early the next morning but lost an hour and a half of sleep. I hope they change whatever cleaning policy they have to prevent this in the future. Who cleans a room at 10pm at night?! Other than that, the room was clean and the bathroom was very nice. The location is good and you can walk to many places around it. The staff overall was friendly. "

"It was a great stay. Room was clean and stocked. "

"The room plain. There was some kind of free standing air conditioning unit that was difficult to control. The walls are thin. We were kept awake by children crying and adults yelling at each other. Not a good experience."

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."

"My sisters and I enjoyed the location , walking distance to restaurants was wonderful!! The staff was super friendly and accommodating!! On each floor there’s a microwave just in case you need to warm something up and mini fridge in room is very much appreciated!! Great place , will definitely stay there again !! Nicole "