Verified
10/10 Excellent
Erin
2026/4/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erin
Stayed 1 night in Apr 2026
Sheraton Charlotte Hotel
4.0 star property
Travelers can enjoy American cuisine at two on-site restaurants, sip drinks at the bar, or relax by the pools at this centrally located Charlotte hotel.
Choose dates to view prices
Photo gallery for Sheraton Charlotte Hotel
Located in downtown Charlotte, the Sheraton Charlotte Hotel has two restaurants serving all meals. Guests love the attentive staff and made-to-order breakfast. The property features a rooftop terrace, indoor pool, and an on-site coffee shop for quick refreshments.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Pet friendly
- Free WiFi
- Air conditioning
The current price is NT$4,898
NT$4,898
NT$5,645 total
includes taxes & fees
May 29 - May 30
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Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
- Self parking fee: USD 25 per night (in/out privileges)
- Valet parking fee: USD 35 per night
- Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The seasonal pool will be open from May 15 to September 30
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Sheraton Charlotte Hotel have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Sheraton Charlotte Hotel?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 2026/5/29 start from NT$4,898, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Charlotte Hotel pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.
What time is check-in at Sheraton Charlotte Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Sheraton Charlotte Hotel?
Check-out is at 11:00 AM.
Where is Sheraton Charlotte Hotel located?
Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 949 out of 1522 reviews
10 - Excellent
949
Rating 8 - Good. 242 out of 1522 reviews
8 - Good
242
Rating 6 - Okay. 153 out of 1522 reviews
6 - Okay
153
Rating 4 - Poor. 89 out of 1522 reviews
4 - Poor
89
Rating 2 - Terrible. 89 out of 1522 reviews
2 - Terrible
89
Reviews
Verified
10/10 Excellent
Stephanie
2026/4/14
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Friendly staff
Yummy food
Stephanie
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Phil
2026/4/5
Good place clean reliable
Phil
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Raymond
2026/4/19
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were very helpful. Check in was a breeze.
Raymond
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Harriett
2026/2/28
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and comfortable. The staff was very helpful and the hospitality was top notch.
Harriett
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Michelle
2026/3/2
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and updated. Pet-friendly. Good location to downtown. Pleasant staff. Great gym.
Michelle
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Quintilla
2026/1/6
Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, establishment was clean and welcoming.
Quintilla
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Timisha
2026/1/7
Liked: Cleanliness, amenities, property conditions & facilities
Great Location
Timisha
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Sarah
2025/12/28
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Sarah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Keenan
2026/2/4
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Keenan
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Nima
2025/12/24
Clean room, good staff
Nima
Stayed 1 night in Dec 2025
Verified
8/10 Good
Damian
2025/11/17
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Really comfortable and a pretty good breakfast too!
Damian
Stayed 1 night in Oct 2025
Verified
8/10 Good
Dshonne
2025/11/10
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable beds.
Dshonne
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Alison
2026/1/11
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect - clean and everything worked. Everyone I spoke with was pleasant and helpful.
Very happy to be able to check in early as my flight got in very early.
I would definitely stay here again.
Alison
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Gene
2025/12/26
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice skyline view, good service. Building is a bit dated. Nice lobby n bar.
Gene
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Renee
2025/10/11
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, enjoyable family time with food and a good time.
Renee
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Jonathan Kirk
2026/1/5
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A tad bit out of downtown but that's not a bad thing. Clean room and staff was attentive to everything.
Jonathan Kirk
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
John
2025/11/10
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, room was excellent. Great breakfast also. Will always stay at the Sheraton Charlotte when visiting Charlotte, NC
Once again, staff was suberb and the room !!
John
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Joseph
2025/12/22
Liked: Cleanliness, amenities, property conditions & facilities
Friendly people
Joseph
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Rainer J
2025/10/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Rainer J
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Sophie
2025/11/14
Liked: Cleanliness, property conditions & facilities
Breakfast was great, property was spotless and the staff were so polite. I’ll definitely be back
Sophie
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Olivia
2025/9/20
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good bar
Olivia
Stayed 2 nights in Aug 2025
Verified
6/10 Okay
Jaysen
2026/2/9
Liked: Cleanliness, property conditions & facilities
Room was nice, friendly staff, but prices in every restaurant and bar were way overpriced for what was being served. The hotel also has some issues with the fire alarm in the place as it went off twice and one of those times was very early in the morning. Not fun
Jaysen
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Derrick L.
2025/9/18
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in The Queen City
The property is exactly as described it is in an absolute fantastic location adjacent to everything
Derrick L.
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Shawn
2025/9/29
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds
Shawn
Stayed 2 nights in Sep 2025