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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants connected to the convention center in Charlotte

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
View from room
Daily buffet breakfast (USD 25 per person)
Point of interest
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
The current price is NT$4,009
NT$4,620 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(104 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

LCD TV

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Uptown Charlotte neighborhood, Sheraton Charlotte Hotel is connected to the convention center. Charlotte Douglas Airport Overlook is a notable landmark, and travelers looking to shop may want to visit SouthPark Mall and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Charlotte travel guideOpens in a new window
Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 4 min drive - 3.6 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 305 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, shower/tub combinations, and hair dryers
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66,737 square feet of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 29 to September 06
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 2025/8/12, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 2025/8/17 start from NT$4,009, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

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Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 916 out of 1523 reviews
Rating 8 - Good. 264 out of 1523 reviews
Rating 6 - Okay. 158 out of 1523 reviews
Rating 4 - Poor. 96 out of 1523 reviews
Rating 2 - Terrible. 89 out of 1523 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice time
Stayed 1 night in Jul 2025

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian was super helpful & made my stay a breeze. Will definitely stay at this hotel again , very convenient & overall nice & quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaminece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property no complaints
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing from our room
Stayed 1 night in Jun 2025

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got there the front desk staff was amazing! They were all very helpful and very pleasant. It caused such a good first impression!
Stayed 1 night in Jul 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic day we are coming back every time we come to Charlotte
Stayed 1 night in Jul 2025

10/10 Excellent

Fungalei

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing definitely will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being in some areas under repair, it is generally very comfortable and clean, the staff is very attentive, especially (ron) the person at check-in at the entrance to the lobby.
Stayed 1 night in Jul 2025

10/10 Excellent

Timeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great clean room, comfy bed, great breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly annd helpful. Recommend using valet parking. Our low tire pressure light was on, so valet service even helped check my tires for a possible low tire and were prepared with an air pump. Room was big with modern furniture and lots of usb ports and outlets. Loved having a dining table with a chair and a bench. We didn’t eat at the restaurant, but it was busy and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have zero complaints!…. And I always complain. I highly recommend this hotel,
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Mar 2025

10/10 Excellent

Desean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Feb 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Perfect area uptown Charlotte. Everything was walkable or very close driving. Hotel itself was under renovation so that sucked with only 2 elevators working
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel in great location with comfy rooms and good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for it customer service, cleanliness, parking, restaurant and number one ROOFTOP
Stayed 1 night in May 2025